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[Bug 1174524] Re: Some devices failed to suspend

 

Steven Goris, thank you for reporting this bug to Ubuntu. Raring reached EOL on January 27, 2014.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this reproducible in the latest release of Ubuntu via
http://cdimage.ubuntu.com/daily-live/current/ ?

If so, please execute the following via a terminal in order for the necessary debugging information to be attached:
apport-collect 1174524

** Package changed: pm-utils (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1174524

Title:
  Some devices failed to suspend

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Since I installed Ubuntu 13.04 Raring Retail, my computer won't suspend anymore.
  When I click suspend, the black console screen flashes with something like "Some devices failed to suspend", and
  "Device 0000:04:00.0 failed to suspend async: error -5", and some more error info but I don't know how to get it into a log file.

  Update: I just found out it worked again this morning, but a couple of
  hours later it was broken again. I suspect it's just really unstable.

  Update: It only appears after I opened LibreOffice, when I restart the computer there is no problem, but after starting LibreOffice, I can't suspend anymore.
  I am using oracle-java-7.
  I don't know but probably it is not the linux-kernel but pm-utils, java, or LibreOffice, it seems a software problem.

  My laptop is an Asus N56-VZ.
  ---
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  steven     2232 F.... pulseaudio
  CRDA:
   country BE:
    (2402 - 2482 @ 40), (N/A, 20)
    (5170 - 5250 @ 40), (N/A, 20)
    (5250 - 5330 @ 40), (N/A, 20), DFS
    (5490 - 5710 @ 40), (N/A, 27), DFS
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=099313ad-92b7-4954-8935-dc24a403d638
  InstallationDate: Installed on 2013-02-15 (74 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: ASUSTeK COMPUTER INC. N56VZ
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=7a8daf7f-3ff2-4e73-be9c-f0803bb86bd2 ro acpi=force quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-19-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-04-25 (4 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 12/06/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N56VZ.216
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N56VZ
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VZ.216:bd12/06/2012:svnASUSTeKCOMPUTERINC.:pnN56VZ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VZ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N56VZ
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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