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[Bug 1400235] Re: 10de:11fc [Dell Precision M4800] Screen does not wake up after sleep

  Thread Previous • Date Previous • • Thread Next 
Marius B. Kotsbak, please do not apport-collect further unless
specifically requested to do so.

** Tags removed: apport-collected reproducible

** Description changed:

  When the laptop is either set to sleep by entering Fn-F1 or by timeout,
  the screen is black after waking it up again (using the power button, it
  does not wake by mousepad movement or key presses).
  
  In earlier Ubuntu versions (14.04), a workaround was to enter a terminal
  console by hitting CTRL-ALT-F1, CTRL-ALT-F7, but that does not seem to
  work anymore.
  
  The problem is is present in todays (2014-12-8) Vivid daily image
  (booted with "nomodeset", but not done any configuration of the screen).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  .tmp.unity.support.test.1:
  
  ApportVersion: 2.14.7-0ubuntu10
  Architecture: amd64
  CasperVersion: 1.346
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Dec  8 08:28:24 2014
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   NVIDIA Corporation GK106GLM [Quadro K2100M] [10de:11fc] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:05cc]
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141207)
  MachineType: Dell Inc. Precision M4800
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash nomodeset --
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 077KCT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd06/26/2014:svnDellInc.:pnPrecisionM4800:pvr01:rvnDellInc.:rn077KCT:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision M4800
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.0+15.04.20141120-0ubuntu3
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.58-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.1.901-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Mon Dec  8 08:27:01 2014
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
  
  xserver.version: 2:1.16.1.901-1ubuntu1
- --- 
- .tmp.unity.support.test.1:
-  
- ApportVersion: 2.14.7-0ubuntu10
- Architecture: amd64
- CasperVersion: 1.346
- CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
- CompositorRunning: compiz
- CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
- CompositorUnredirectFSW: true
- CurrentDesktop: Unity
- DistUpgraded: Fresh install
- DistroCodename: vivid
- DistroRelease: Ubuntu 15.04
- DistroVariant: ubuntu
- DkmsStatus:
-  bbswitch, 0.7, 3.16.0-25-generic, x86_64: installed
-  nvidia-331, 331.89, 3.16.0-25-generic, x86_64: installed
-  nvidia-331-uvm, 331.89, 3.16.0-25-generic, x86_64: installed
- ExtraDebuggingInterest: Yes, including running git bisection searches
- GraphicsCard:
-  NVIDIA Corporation GK106GLM [Quadro K2100M] [10de:11fc] (rev a1) (prog-if 00 [VGA controller])
-    Subsystem: Dell Device [1028:05cc]
- LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141207)
- MachineType: Dell Inc. Precision M4800
- Package: xorg 1:7.7+7ubuntu2
- PackageArchitecture: amd64
- ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
- ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash nomodeset --
- ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
- Renderer: Software
- Tags:  vivid ubuntu reproducible compiz-0.9
- Uname: Linux 3.16.0-25-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 06/26/2014
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: A09
- dmi.board.name: 077KCT
- dmi.board.vendor: Dell Inc.
- dmi.board.version: A00
- dmi.chassis.type: 9
- dmi.chassis.vendor: Dell Inc.
- dmi.modalias: dmi:bvnDellInc.:bvrA09:bd06/26/2014:svnDellInc.:pnPrecisionM4800:pvr01:rvnDellInc.:rn077KCT:rvrA00:cvnDellInc.:ct9:cvr:
- dmi.product.name: Precision M4800
- dmi.product.version: 01
- dmi.sys.vendor: Dell Inc.
- version.compiz: compiz 1:0.9.12.0+15.04.20141120-0ubuntu3
- version.ia32-libs: ia32-libs N/A
- version.libdrm2: libdrm2 2.4.58-2
- version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu1
- version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
- version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu1
- version.xserver-xorg-core: xserver-xorg-core 2:1.16.1.901-1ubuntu1
- version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
- version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
- version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu6
- version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
- xserver.bootTime: Mon Dec  8 08:27:01 2014
- xserver.configfile: default
- xserver.logfile: /var/log/Xorg.0.log
- xserver.outputs:
-  
- xserver.version: 2:1.16.1.901-1ubuntu1

** Attachment removed: "xserver.errors.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276050/+files/xserver.errors.txt

** Attachment removed: "xserver.devices.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276049/+files/xserver.devices.txt

** Attachment removed: "xdpyinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276048/+files/xdpyinfo.txt

** Attachment removed: "Xrandr.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276047/+files/Xrandr.txt

** Attachment removed: "XorgLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276046/+files/XorgLog.txt

** Attachment removed: "UnitySupportTest.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276043/+files/UnitySupportTest.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276042/+files/UdevLog.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276041/+files/UdevDb.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276040/+files/ProcModules.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276039/+files/ProcInterrupts.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276038/+files/ProcCpuinfo.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276037/+files/Lsusb.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276036/+files/Lspci.txt

** Attachment removed: "LightdmLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276035/+files/LightdmLog.txt

** Attachment removed: "LightdmDisplayLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276034/+files/LightdmDisplayLog.txt

** Attachment removed: "GconfCompiz.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276033/+files/GconfCompiz.txt

** Attachment removed: "DpkgLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276032/+files/DpkgLog.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276031/+files/Dependencies.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276030/+files/CurrentDmesg.txt

** Attachment removed: "BootLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276029/+files/BootLog.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400235/+attachment/4276028/+files/BootDmesg.txt

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1400235

Title:
  10de:11fc [Dell Precision M4800] Screen does not wake up after sleep

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  When the laptop is either set to sleep by entering Fn-F1 or by
  timeout, the screen is black after waking it up again (using the power
  button, it does not wake by mousepad movement or key presses).

  In earlier Ubuntu versions (14.04), a workaround was to enter a
  terminal console by hitting CTRL-ALT-F1, CTRL-ALT-F7, but that does
  not seem to work anymore.

  The problem is is present in todays (2014-12-8) Vivid daily image
  (booted with "nomodeset", but not done any configuration of the
  screen).

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  .tmp.unity.support.test.1:

  ApportVersion: 2.14.7-0ubuntu10
  Architecture: amd64
  CasperVersion: 1.346
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Dec  8 08:28:24 2014
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   NVIDIA Corporation GK106GLM [Quadro K2100M] [10de:11fc] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:05cc]
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141207)
  MachineType: Dell Inc. Precision M4800
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash nomodeset --
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 077KCT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd06/26/2014:svnDellInc.:pnPrecisionM4800:pvr01:rvnDellInc.:rn077KCT:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision M4800
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.0+15.04.20141120-0ubuntu3
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.58-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.1.901-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Mon Dec  8 08:27:01 2014
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.16.1.901-1ubuntu1

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References

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