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[Bug 1337542] Re: huawei e5372 not identified

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: usb-modeswitch (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1337542

Title:
  huawei e5372 not identified

Status in usb-modeswitch package in Ubuntu:
  Confirmed

Bug description:
  After attaching the modem Huawei e5372 to usb port see what happens in
  syslog:

  syslog

       Jul  3 23:44:30   kernel: [19563.597990] usb 3-1: new high-speed USB device number 5 using xhci_hcd
      Jul  3 23:44:30   kernel: [19563.615874] usb 3-1: New USB device found, idVendor=12d1, idProduct=14fe
      Jul  3 23:44:30   kernel: [19563.615883] usb 3-1: New USB device strings: Mfr=2, Product=1, SerialNumber=0
      Jul  3 23:44:30   kernel: [19563.615889] usb 3-1: Product: HUAWEI Mobile
      Jul  3 23:44:30   kernel: [19563.615894] usb 3-1: Manufacturer: HUAWEI Technology
      Jul  3 23:44:30   kernel: [19563.620789] usb-storage 3-1:1.0: USB Mass Storage device detected
      Jul  3 23:44:30   kernel: [19563.621040] scsi11 : usb-storage 3-1:1.0
      Jul  3 23:44:30   kernel: [19563.621330] usb-storage 3-1:1.1: USB Mass Storage device detected
      Jul  3 23:44:30   kernel: [19563.621532] scsi12 : usb-storage 3-1:1.1
      Jul  3 23:44:30   mtp-probe: checking bus 3, device 5: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-1"
      Jul  3 23:44:30   mtp-probe: bus: 3, device: 5 was not an MTP device
      Jul  3 23:44:31   kernel: [19564.620132] scsi 11:0:0:0: CD-ROM            HUAWEI   Mass Storage     2.31 PQ: 0 ANSI: 2
      Jul  3 23:44:31   kernel: [19564.620892] scsi 12:0:0:0: Direct-Access     HUAWEI   TF CARD Storage  2.31 PQ: 0 ANSI: 2
      Jul  3 23:44:31   kernel: [19564.742033] sr0: scsi-1 drive
      Jul  3 23:44:31   kernel: [19564.742203] sr 11:0:0:0: Attached scsi CD-ROM sr0
      Jul  3 23:44:31   kernel: [19564.742264] sr 11:0:0:0: Attached scsi generic sg3 type 5
      Jul  3 23:44:31   kernel: [19564.746227] sd 12:0:0:0: Attached scsi generic sg4 type 0
      Jul  3 23:44:31   usb_modeswitch: switch device 12d1:14fe on 003/005
      Jul  3 23:44:31   kernel: [19564.981646] sd 12:0:0:0: [sdd] Attached SCSI removable disk
      Jul  3 23:44:31   kernel: [19565.011982] usb 3-1: USB disconnect, device number 5
      Jul  3 23:44:32   kernel: [19565.411594] usb 3-1: new high-speed USB device number 6 using xhci_hcd
      Jul  3 23:44:32   kernel: [19565.429763] usb 3-1: New USB device found, idVendor=12d1, idProduct=1506
      Jul  3 23:44:32   kernel: [19565.429773] usb 3-1: New USB device strings: Mfr=2, Product=1, SerialNumber=0
      Jul  3 23:44:32   kernel: [19565.429779] usb 3-1: Product: HUAWEI Mobile
      Jul  3 23:44:32   kernel: [19565.429784] usb 3-1: Manufacturer: HUAWEI Technology
      Jul  3 23:44:32   kernel: [19565.436215] option 3-1:1.0: GSM modem (1-port) converter detected
      Jul  3 23:44:32   kernel: [19565.436416] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB0
      Jul  3 23:44:32   kernel: [19565.436686] option 3-1:1.1: GSM modem (1-port) converter detected
      Jul  3 23:44:32   kernel: [19565.436857] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB1
      Jul  3 23:44:32   kernel: [19565.437026] usb-storage 3-1:1.2: USB Mass Storage device detected
      Jul  3 23:44:32   kernel: [19565.437227] scsi13 : usb-storage 3-1:1.2
      Jul  3 23:44:32   kernel: [19565.437564] usb-storage 3-1:1.3: USB Mass Storage device detected
      Jul  3 23:44:32   kernel: [19565.437807] scsi14 : usb-storage 3-1:1.3
      Jul  3 23:44:32   mtp-probe: checking bus 3, device 6: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-1"
      Jul  3 23:44:32   mtp-probe: bus: 3, device: 6 was not an MTP device
      Jul  3 23:44:32   ModemManager[812]: <warn>  (ttyUSB1): port attributes not fully set
      Jul  3 23:44:32   ModemManager[812]: <warn>  (ttyUSB0): port attributes not fully set
      Jul  3 23:44:32   usb_modeswitch: switched to 12d1:ffffffff on 003/005
      Jul  3 23:44:33   kernel: [19566.437404] scsi 14:0:0:0: Direct-Access     HUAWEI   TF CARD Storage  2.31 PQ: 0 ANSI: 2
      Jul  3 23:44:33   kernel: [19566.437691] sd 14:0:0:0: Attached scsi generic sg3 type 0
      Jul  3 23:44:33   kernel: [19566.437921] scsi 13:0:0:0: CD-ROM            HUAWEI   Mass Storage     2.31 PQ: 0 ANSI: 2
      Jul  3 23:44:33   kernel: [19566.553806] sr0: scsi-1 drive
      Jul  3 23:44:33   kernel: [19566.554169] sr 13:0:0:0: Attached scsi CD-ROM sr0
      Jul  3 23:44:33   kernel: [19566.554419] sr 13:0:0:0: Attached scsi generic sg4 type 5
      Jul  3 23:44:33   kernel: [19566.673193] sd 14:0:0:0: [sdd] Attached SCSI removable disk
      Jul  3 23:44:33   usb_modeswitch[16596]: usb_modeswitch: switched to 12d1:1506 on 3/6
      Jul  3 23:44:34   usb_modeswitch[16596]: usb_modeswitch: add device ID 12d1:1506 to driver option
      Jul  3 23:44:34   usb_modeswitch[16596]: usb_modeswitch: please report the device ID to the Linux USB developers!
      Jul  3 23:44:35   ModemManager[812]: <warn>  (ttyUSB1): port attributes not fully set
      Jul  3 23:44:35   kernel: [19568.739364] BUG: unable to handle kernel NULL pointer dereference at 0000000000000068
      Jul  3 23:44:35   kernel: [19568.739479] IP: [<ffffffffa05ce62f>] usb_wwan_write+0x12f/0x2e0 [usb_wwan]
      Jul  3 23:44:35   kernel: [19568.739569] PGD 28f1d2067 PUD 28f1d1067 PMD 0 
      Jul  3 23:44:35   kernel: [19568.739636] Oops: 0000 [#1] SMP 
      Jul  3 23:44:35   kernel: [19568.739686] Modules linked in: ppp_mppe ppp_async crc_ccitt huawei_cdc_ncm cdc_wdm option cdc_ncm usbnet usb_wwan mii usbserial usb_storage ctr ccm bbswitch(OF) snd_hda_codec_hdmi snd_hda_codec_realtek asus_nb_wmi asus_wmi sparse_keymap mxm_wmi intel_rapl rfcomm x86_pkg_temp_thermal intel_powerclamp bnep coretemp kvm_intel kvm arc4 snd_hda_intel snd_hda_codec snd_hwdep crct10dif_pclmul crc32_pclmul snd_pcm snd_page_alloc ghash_clmulni_intel iwldvm aesni_intel snd_seq_midi mac80211 snd_seq_midi_event snd_rawmidi aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd iwlwifi cfg80211 binfmt_misc uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core videodev rts5139(C) joydev btusb serio_raw bluetooth nls_iso8859_1 snd_seq mac_hid i915 snd_seq_device snd_timer drm_kms_helper snd lpc_ich drm soundcore i2c_algo_bit mei_me mei wmi video parport_pc ppdev lp parport hid_generic usbhid hid psmouse ahci libahci
      Jul  3 23:44:35   kernel: [19568.740927] CPU: 3 PID: 812 Comm: ModemManager Tainted: GF        C O 3.13.0-30-generic #54-Ubuntu
      Jul  3 23:44:35   kernel: [19568.741026] Hardware name: ASUSTeK COMPUTER INC. UX32VD/UX32VD, BIOS UX32VD.214 01/29/2013
      Jul  3 23:44:35   kernel: [19568.741116] task: ffff88028f180000 ti: ffff88028f188000 task.ti: ffff88028f188000
      Jul  3 23:44:35   kernel: [19568.741197] RIP: 0010:[<ffffffffa05ce62f>]  [<ffffffffa05ce62f>] usb_wwan_write+0x12f/0x2e0 [usb_wwan]
      Jul  3 23:44:35   kernel: [19568.741306] RSP: 0018:ffff88028f189d58  EFLAGS: 00010283
      Jul  3 23:44:35   kernel: [19568.741365] RAX: 0000000000000000 RBX: 0000000000000001 RCX: 0000000000000001
      Jul  3 23:44:35   kernel: [19568.741442] RDX: 0000000000000000 RSI: 0000000000220020 RDI: 0000000000000202
      Jul  3 23:44:35   kernel: [19568.741519] RBP: ffff88028f189dd0 R08: 0000000000000000 R09: 0000000000000000
      Jul  3 23:44:35   kernel: [19568.741596] R10: ffff8802a4401500 R11: 0000000000000293 R12: 0000000000001000
      Jul  3 23:44:35   kernel: [19568.741673] R13: 0000000000000000 R14: 0000000000000000 R15: ffff88020ecc0700
      Jul  3 23:44:35   kernel: [19568.741751] FS:  00007f5cbb366840(0000) GS:ffff8802aef80000(0000) knlGS:0000000000000000
      Jul  3 23:44:35   kernel: [19568.741839] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
      Jul  3 23:44:35   kernel: [19568.741902] CR2: 0000000000000068 CR3: 000000028f1cf000 CR4: 00000000001407e0
      Jul  3 23:44:35   kernel: [19568.741979] Stack:
      Jul  3 23:44:35   kernel: [19568.742005]  ffff88027b1d3ae8 ffff88020ecc0700 000000018144d349 ffff88020ecc0790
      Jul  3 23:44:35   kernel: [19568.742102]  dead000000100100 ffff88027b1d3800 ffff8802aef972a0 ffff8801ad410400
      Jul  3 23:44:35   kernel: [19568.742198]  ffff88020ecc0780 ffff88028c240e20 ffff880093c59000 ffff88027b1d3800
      Jul  3 23:44:35   kernel: [19568.742294] Call Trace:
      Jul  3 23:44:35   kernel: [19568.742336]  [<ffffffffa061a96d>] serial_write+0x4d/0xb0 [usbserial]
      Jul  3 23:44:35   kernel: [19568.742413]  [<ffffffff81448fbd>] n_tty_write+0x32d/0x500
      Jul  3 23:44:35   kernel: [19568.742481]  [<ffffffff8109a7a0>] ? wake_up_state+0x20/0x20
      Jul  3 23:44:35   kernel: [19568.742547]  [<ffffffff81445948>] tty_write+0x148/0x2a0
      Jul  3 23:44:35   kernel: [19568.742609]  [<ffffffff81448c90>] ? process_echoes+0x70/0x70
      Jul  3 23:44:35   kernel: [19568.742679]  [<ffffffff811bc874>] vfs_write+0xb4/0x1f0
      Jul  3 23:44:35   kernel: [19568.742741]  [<ffffffff811bd2a9>] SyS_write+0x49/0xa0
      Jul  3 23:44:35   kernel: [19568.742804]  [<ffffffff8172aeff>] tracesys+0xe1/0xe6
      Jul  3 23:44:35   kernel: [19568.742860] Code: 04 0f 85 28 01 00 00 48 8b 45 b0 48 8b 00 48 8b 78 10 e8 95 6c f7 e0 85 c0 0f 88 bd 00 00 00 81 fb 00 10 00 00 41 bc 00 10 00 00 <49> 8b 7d 68 44 0f 4e e3 48 8b 75 c0 49 63 c4 48 89 c2 48 89 45 
      Jul  3 23:44:35   kernel: [19568.743353] RIP  [<ffffffffa05ce62f>] usb_wwan_write+0x12f/0x2e0 [usb_wwan]
      Jul  3 23:44:35   kernel: [19568.743437]  RSP <ffff88028f189d58>
      Jul  3 23:44:35   kernel: [19568.743478] CR2: 0000000000000068
      Jul  3 23:44:35   kernel: [19568.771130] ---[ end trace 2e29fe107884c1b6 ]---


      $ sudo wvdialconf
      Editing `/etc/wvdial.conf'.
      
      Scanning your serial ports for a modem.
      
      Modem Port Scan<*1>: S0   S1   S2   S3   S4   S5   S6   S7   
      Modem Port Scan<*1>: S8   S9   S10  S11  S12  S13  S14  S15  
      Modem Port Scan<*1>: S16  S17  S18  S19  S20  S21  S22  S23  
      Modem Port Scan<*1>: S24  S25  S26  S27  S28  S29  S30  S31  
      ttyUSB0<*1>: ATQ0 V1 E1 -- OK
      ttyUSB0<*1>: ATQ0 V1 E1 Z -- OK
      ttyUSB0<*1>: ATQ0 V1 E1 S0=0 -- OK
      ttyUSB0<*1>: ATQ0 V1 E1 S0=0 &C1 -- +CME ERROR: 50
      ttyUSB0<*1>: ATQ0 V1 E1 S0=0 &D2 -- +CME ERROR: 50
      ttyUSB0<*1>: ATQ0 V1 E1 S0=0 +FCLASS=0 -- +CME ERROR: 50
      ttyUSB0<*1>: Modem Identifier: ATI -- Manufacturer: huawei
      ttyUSB0<*1>: Speed 9600: AT -- OK
      ttyUSB0<*1>: Max speed is 9600; that should be safe.
      ttyUSB0<*1>: ATQ0 V1 E1 S0=0 -- OK

  And freezes

  
  $uname -a

  Linux    3.13.0-30-generic #54-Ubuntu SMP Mon Jun 9 22:45:01 UTC 2014
  x86_64 x86_64 x86_64 GNU/Linux

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