desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Daniel T Chen / Andrew Packer, is this still an issue for you? If so, could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 55272

** Changed in: sane-backends (Ubuntu)
   Importance: Undecided => Low

** Changed in: sane-backends (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/55272

Title:
  "Error during device I/O" message when using scan utilities

Status in SANE-backends - Backends for SANE:
  Unknown
Status in sane-backends package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: libsane

  Filed on behalf of kiwigander/'Andrew Packer'
  [amp@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx, #ubuntu-bugs].

  < kiwigander> Epson Perfection 2450 Photo.  Worked OK in Breezy, in
  Hoary, in Warty, in RedHat 7.3 and still works if I reboot into
  Knoppix 3.4 Live.  In Dapper, it's recognised as a USB device, and all
  the sane command line commands seem OK, but Xsane and iscan both fail
  to send commands to scanner - it just sits there.

  < kiwigander> xsane starts, but when I click on "scan", it greys out
  for 30 seconds or so, then the window "Error: Could not send command
  to scanner" comes up.

  < kiwigander> pascal80: I've just run scanimage and get scanimage:
  sane_start: Error during device I/O

  < kiwigander> xsane behaves identically whether I start it from a
  Gnome menu or from a terminal.  Failed to start scanner: Error during
  device I/o.

  < kiwigander> xsane uses the stock epson backend (with all lines
  commented out except "usb") and iscan uses the epkowa backend (with
  all lines commented out except "usb").

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