desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Antti Miranto, thank you for reporting this bug to Ubuntu. Hardy Desktop reached EOL on May 12, 2011.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases .

Is this reproducible in a supported release? If so, could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 83957

** Changed in: sane-backends (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to sane-backends in Ubuntu.
https://bugs.launchpad.net/bugs/83957

Title:
  Cracking noise on Canon lide30, possibility for hardware failure

Status in SANE-backends - Backends for SANE:
  Unknown
Status in sane-backends package in Ubuntu:
  Incomplete

Bug description:
  When I try to use Xsane, scanner  initializes fine, but when scanning
  should start it makes loud cracking noise like trying to move reading
  head to wrong direction. This same problem appeared in Dapper and Edgy
  with all updates.

  I'm quite sure that this could lead to broking the scanner
  permanently.

  Then I downgraded the libsane package to 1.0.15-9 from Debian and
  scanner works fine.

  Used version:  libsane  1.0.18-3ubuntu API library for scanners
  Known good: libsane        1.0.15-9       API library for scanners

  I think this bug is critical to Canon lide30 owners rendering libsane
  dangerous to hardware!

To manage notifications about this bug go to:
https://bugs.launchpad.net/sane-backends/+bug/83957/+subscriptions