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[Bug 1401623] Re: Corrupted mouse cursor on one of the screens

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Balazs Kelemen, thank you for reporting this and helping make Ubuntu better. As per http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5225038&swLangOid=8&swEnvOid=4158 an update to your BIOS is available (03.69). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status New.

Thank you for your understanding.

** Description changed:

- Original bug: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-
- video-ati/+bug/360724
- 
- I just followed the instructions @penalvch was giving.
- 
- Please see that for context, it is well explained, I don't want to
- duplicate it here.
- 
- Hope this helps.
+ Corrupted mouse cursor on one of the screens.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: kwin
  CurrentDesktop: KDE
  Date: Thu Dec 11 12:56:37 2014
  DistUpgraded: 2014-08-28 15:51:15,355 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: kubuntu
  DkmsStatus:
-  fglrx-updates, 13.350.1, 3.13.0-36-generic, x86_64: installed
-  virtualbox, 4.3.10, 3.13.0-36-generic, x86_64: installed
-  virtualbox-guest, 4.3.10, 3.13.0-36-generic, x86_64: installed
+  fglrx-updates, 13.350.1, 3.13.0-36-generic, x86_64: installed
+  virtualbox, 4.3.10, 3.13.0-36-generic, x86_64: installed
+  virtualbox-guest, 4.3.10, 3.13.0-36-generic, x86_64: installed
  ExtraDebuggingInterest: No
  GraphicsCard:
-  Advanced Micro Devices, Inc. [AMD/ATI] Turks GL [FirePro V3900] [1002:674a] (prog-if 00 [VGA controller])
-    Subsystem: Hewlett-Packard Company Device [103c:0122]
+  Advanced Micro Devices, Inc. [AMD/ATI] Turks GL [FirePro V3900] [1002:674a] (prog-if 00 [VGA controller])
+    Subsystem: Hewlett-Packard Company Device [103c:0122]
  InstallationDate: Installed on 2013-10-22 (414 days ago)
  InstallationMedia: Kubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  LightdmGreeterLog:
-  QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
-  QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
-  Bus::open: Can not get ibus-daemon's address. 
-  IBusInputContext::createInputContext: no connection to ibus-daemon 
-  file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
+  QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
+  QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
+  Bus::open: Can not get ibus-daemon's address.
+  IBusInputContext::createInputContext: no connection to ibus-daemon
+  file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
  LightdmGreeterLogOld:
-  QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
-  QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
-  Bus::open: Can not get ibus-daemon's address. 
-  IBusInputContext::createInputContext: no connection to ibus-daemon 
-  file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
+  QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
+  QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
+  Bus::open: Can not get ibus-daemon's address.
+  IBusInputContext::createInputContext: no connection to ibus-daemon
+  file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
  MachineType: Hewlett-Packard HP Z620 Workstation
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=6f44318e-b0cf-46d7-a4f7-882fcb7934b9 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to trusty on 2014-08-28 (104 days ago)
  dmi.bios.date: 05/09/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: J61 v03.15
  dmi.board.asset.tag: 2UA32613WN
  dmi.board.name: 158A
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 0.00
  dmi.chassis.asset.tag: 2UA32613WN
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.15:bd05/09/2013:svnHewlett-Packard:pnHPZ620Workstation:pvr:rvnHewlett-Packard:rn158A:rvr0.00:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP Z620 Workstation
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Fri Dec  5 11:24:22 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
-  AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
-  AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
-  AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
+  AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
+  AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
+  AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.1
  xserver.video_driver: fglrx

** Tags added: bios-outdated-03.69

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1401623

Title:
  Corrupted mouse cursor on one of the screens

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Corrupted mouse cursor on one of the screens.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: kwin
  CurrentDesktop: KDE
  Date: Thu Dec 11 12:56:37 2014
  DistUpgraded: 2014-08-28 15:51:15,355 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: kubuntu
  DkmsStatus:
   fglrx-updates, 13.350.1, 3.13.0-36-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-36-generic, x86_64: installed
   virtualbox-guest, 4.3.10, 3.13.0-36-generic, x86_64: installed
  ExtraDebuggingInterest: No
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Turks GL [FirePro V3900] [1002:674a] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:0122]
  InstallationDate: Installed on 2013-10-22 (414 days ago)
  InstallationMedia: Kubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  LightdmGreeterLog:
   QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
   QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
   Bus::open: Can not get ibus-daemon's address.
   IBusInputContext::createInputContext: no connection to ibus-daemon
   file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
  LightdmGreeterLogOld:
   QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
   QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
   Bus::open: Can not get ibus-daemon's address.
   IBusInputContext::createInputContext: no connection to ibus-daemon
   file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
  MachineType: Hewlett-Packard HP Z620 Workstation
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=6f44318e-b0cf-46d7-a4f7-882fcb7934b9 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to trusty on 2014-08-28 (104 days ago)
  dmi.bios.date: 05/09/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: J61 v03.15
  dmi.board.asset.tag: 2UA32613WN
  dmi.board.name: 158A
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 0.00
  dmi.chassis.asset.tag: 2UA32613WN
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.15:bd05/09/2013:svnHewlett-Packard:pnHPZ620Workstation:pvr:rvnHewlett-Packard:rn158A:rvr0.00:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP Z620 Workstation
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Fri Dec  5 11:24:22 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.1
  xserver.video_driver: fglrx

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