desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Felipe Figueiredo, is this an issue in a supported release? If so, could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 164707

** Changed in: hplip (Ubuntu)
   Importance: Medium => Low

** Changed in: hplip (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/164707

Title:
  HP OfficeJet 4xxx queues printout mode do not use both color and black
  cartridges at once

Status in HP Linux Imaging and Printing:
  Confirmed
Status in hplip package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cupsys

  The driver(s?) for the 4xxx series of HP OfficeJet printers have the
  following problem: Printout mode can use either the color or the black
  cartridge, never both. If one needs to use both cartridges, he is to
  bypass printout and choose in the detailed field below "resolution,
  quality, ink type, media type" the proper detailed mode.

  No one should use only the color cartridge to print in color mode.

  I checked the following drivers, and all of them have this issue:

  OfficeJet 4100
  4105
  4110
  4115
  4200
  4300

  All of the above, using only the recommended option (foomatic/hpijs).

  I also checked drivers for some non 4xxx series (5100, some 6xxx and
  some 7xxx, for example) and none of those has this problem, so this is
  4xxx specific.

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