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[tai271828 <taihsiang.ho@xxxxxxxxxxxxx>]

apport information

** Attachment added: "ProcEnviron.txt"
   https://bugs.launchpad.net/bugs/1401864/+attachment/4279455/+files/ProcEnviron.txt

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https://bugs.launchpad.net/bugs/1401864

Title:
  [Dell Inspiron 3441] could not install drivers for AMD [Radeon R2
  Graphics] [1002:9853]

Status in ubuntu-drivers-common package in Ubuntu:
  New

Bug description:
  Dell Inspiron 3441 (CID 201403-14840) on ubuntu 14.04.1
  3.13.0-40-generic

  
  Steps to reproduce this bug:
  1. dash --> additional drivers
  2. click fglrx or fglrx-updates
  3. click "apply changes"
  4. open terminal
  5. command: ubuntu-drivers list, fglrx and fglrx-updates are shown
  6. command: ubuntu-drivers autoinstall

  Expected result:
  of step 3 - driver is installed 
  of step 6 - driver is installed 

  Actual result:
  of step 3 - the gui interrupt without any message popping up
  of step 6 - No drivers found for automatic installation.

  ---------------
  More information:
  1. command: "sudo apt-get install fglrx" works

  2. command: "ubuntu-drivers debug" gives

  
  ubuntu@201403-14840:~$ ubuntu-drivers debug
  === log messages from detection ===
  DEBUG:root:_get_db_name: output
  ID_PCI_CLASS_FROM_DATABASE=Display controller
  ID_PCI_INTERFACE_FROM_DATABASE=VGA controller
  ID_PCI_SUBCLASS_FROM_DATABASE=VGA compatible controller
  ID_VENDOR_FROM_DATABASE=Advanced Micro Devices, Inc. [AMD/ATI]

  
  DEBUG:root:_get_db_name(/sys/devices/pci0000:00/0000:00:01.0, pci:v00001002d00009853sv00001028sd00000657bc03sc00i00): vendor "Advanced Micro Devices, Inc. [AMD/ATI]", model "None"
  DEBUG:root:_get_db_name: output
  ID_PCI_CLASS_FROM_DATABASE=Display controller
  ID_PCI_INTERFACE_FROM_DATABASE=VGA controller
  ID_PCI_SUBCLASS_FROM_DATABASE=VGA compatible controller
  ID_VENDOR_FROM_DATABASE=Advanced Micro Devices, Inc. [AMD/ATI]

  
  DEBUG:root:_get_db_name(/sys/devices/pci0000:00/0000:00:01.0, pci:v00001002d00009853sv00001028sd00000657bc03sc00i00): vendor "Advanced Micro Devices, Inc. [AMD/ATI]", model "None"
  DEBUG:root:Loading custom detection plugin /usr/share/ubuntu-drivers-common/detect/arm-gles.py
  DEBUG:root:plugin /usr/share/ubuntu-drivers-common/detect/arm-gles.py return value: None
  DEBUG:root:Loading custom detection plugin /usr/share/ubuntu-drivers-common/detect/sl-modem.py
  DEBUG:root:plugin /usr/share/ubuntu-drivers-common/detect/sl-modem.py return value: None
  DEBUG:root:Loading custom detection plugin /usr/share/ubuntu-drivers-common/detect/open-vm-dkms.py
  DEBUG:root:plugin /usr/share/ubuntu-drivers-common/detect/open-vm-dkms.py return value: None
  === modaliases in the system ===
  acpi:PNP0100:
  pci:v00001022d00007804sv00001028sd00000657bc01sc06i01
  x86cpu:vendor:0002:family:0016:model:0030:feature:,0000,0001,0002,0003,0004,0005,0006,0007,0008,0009,000B,000C,000D,000E,000F,0010,0011,0013,0017,0018,0019,001A,001C,0020,0021,0022,0023,0024,0025,0026,0027,0
  028,0029,002B,002C,002D,002E,002F,0030,0031,0034,0036,0037,0038,0039,003A,003B,003D,0064,0068,006A,006E,0070,0071,0074,0075,0078,007A,007C,007D,0080,0081,0083,0089,008D,0093,0094,0096,0097,0099,009A,009B,009C,009D,009E,00C0,00C1,00C2,00C3,00C4,00C5,00C6,00C7,00C8,00C9,00CA,00CC,00CD,00D6,00D8,00DA,00DB,00DC,00E1,00E4,00E8,0105,0106,0107,0108,0109,010B,010C,010D,010E,0123
  pci:v00001022d00001537sv00001022sd00001537bc10sc80i00
  acpi:PNP0800:
  input:b0019v0000p0006e0000-e0,1,kE0,E1,E3,F1,F2,F3,F4,F5,ramlsfw
  usb:v0CF3p0036d0002dcE0dsc01dp01icE0isc01ip01in01
  acpi:LNXSYSTM:
  acpi:LNXVIDEO:
  platform:dcdbas
  platform:microcode
  wmi:8D9DDCBC-A997-11DA-B012-B622A1EF5492
  pci:v00001002d00009853sv00001028sd00000657bc03sc00i00
  input:b0011v0002p0007e01B1-e0,1,3,k110,115,116,145,148,14A,14D,14E,14F,ra0,1,18,1C,2F,35,36,39,3A,mlsfw
  input:b0000v0000p0000e0000-e0,5,kramlsfw2,
  pci:v00001022d0000780Bsv00001028sd00000657bc0Csc05i00
  input:b0003v064Ep9205e4122-e0,1,kD4,ramlsfw
  usb:v0CF3p0036d0002dcE0dsc01dp01icE0isc01ip01in00
  acpi:PNP0C0F:
  usb:v1D6Bp0002d0313dc09dsc00dp01ic09isc00ip00in00
  usb:v1D6Bp0002d0313dc09dsc00dp00ic09isc00ip00in00
  pci:v00001022d00001585sv00000000sd00000000bc06sc00i00
  pci:v00001022d00001566sv00001028sd00000657bc06sc00i00
  pci:v00001022d00001582sv00000000sd00000000bc06sc00i00
  acpi:PNP0C01:
  acpi:PNP0C04:
  acpi:DLLK0657:PNP0303: 
  pci:v00001022d00001581sv00000000sd00000000bc06sc00i00
  serio:ty01pr00id00ex00 
  acpi:PNP0000:
  usb:v064Ep9205d4122dcEFdsc02dp01ic0Eisc02ip00in01
  pci:v00001022d00001584sv00000000sd00000000bc06sc00i00
  wmi:9DBB5994-A997-11DA-B012-B622A1EF5492
  acpi:PNP0A08:PNP0A03:  
  pci:v00001022d00007814sv00001028sd00000657bc0Csc03i30
  pci:v000010ECd00008136sv00001028sd00000657bc02sc00i00
  input:b0019v0000p0003e0000-e0,1,k8E,ramlsfw
  usb:v064Ep9205d4122dcEFdsc02dp01ic0Eisc01ip00in00
  platform:dell-laptop   
  input:b0011v0001p0001eAB41-e0,1,4,11,14,k71,72,73,74,75,76,77,79,7A,7B,7C,7D,7E,7F,80,8C,8D,8E,8F,94,98,9B,9C,9D,9E,9F,A2,A3,A4,A5,A6,AC,AD,B7,B8,B9,BF,CD,D4,D7,D9,E0,E1,E2,E3,EC,F0,ram4,l0,1,2,sfw
  wmi:05901221-D566-11D1-B2F0-00A0C9062910
  pci:v00001002d00009840sv00001028sd00000657bc04sc03i00
  pci:v00001022d00001583sv00000000sd00000000bc06sc00i00
  dmi:bvnDellInc.:bvrA01:bd04/28/2014:svnDellInc.:pnInspiron3441:pvrNotSpecified:rvnDellInc.:rnInspiron3441:rvrA01:cvnDellInc.:ct8:cvrNotSpecified:
  usb:v1D6Bp0003d0313dc09dsc00dp03ic09isc00ip00in00
  wmi:A3776CE0-1E88-11DB-A98B-0800200C9A66
  platform:Fixed MDIO bus
  pci:v00001022d00001580sv00000000sd00000000bc06sc00i00
  acpi:DELLABCE:
  acpi:LNXCPU:
  pci:v00001022d0000780Esv00001028sd00000657bc06sc01i00
  usb:v0438p7900d0018dc09dsc00dp01ic09isc00ip00in00
  input:b0000v0000p0000e0000-e0,5,kramlsfw6,8,
  acpi:PNP0C02:
  pci:v0000168Cd00000036sv00001028sd0000020Cbc02sc80i00
  wmi:77BD0728-2E34-478C-B625-67F02A7E4897
  input:b0019v0000p0001e0000-e0,1,k74,ramlsfw
  acpi:PNP0200:
  pci:v00001022d0000156Bsv00000000sd00000000bc06sc00i00
  platform:pcspkr
  input:b0019v0000p0000e0000-e0,1,4,k94,95,A1,E0,E1,E3,EC,EE,F0,ram4,lsfw
  acpi:DLL0657:PNP0F13:  
  pci:v00001022d0000780Dsv00001028sd00000657bc04sc03i00
  wmi:A80593CE-A997-11DA-B012-B622A1EF5492
  usb:v0BDAp0129d3960dcFFdscFFdpFFicFFisc06ip50in00
  acpi:PNP0103:
  platform:regulatory
  acpi:PNP0B00:
  input:b0019v0000p0005e0000-e0,5,kramlsfw0,
  === matching driver packages ===
  fglrx-updates: installed: <none>   available: 2:13.350.1-0ubuntu2  [distro]  non-free  modalias: pci:v00001002d00009853sv00001028sd00000657bc03sc00i00  path: /sys/devices/pci0000:00/0000:00:01.0  vendor: Advanced Micro Devices, Inc. [AMD/ATI]
  fglrx: installed: <none>   available: 2:13.350.1-0ubuntu2  [distro]  non-free  modalias: pci:v00001002d00009853sv00001028sd00000657bc03sc00i00  path: /sys/devices/pci0000:00/0000:00:01.0  vendor: Advanced Micro Devices, Inc. [AMD/ATI]



  
  ----------------------------
  --- 
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2014-11-11 (31 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Package: ubuntu-drivers-common 1:0.2.91.7
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
  Tags:  trusty
  Uname: Linux 3.13.0-40-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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