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[Bug 1401839] Re: Nvidia 820M operating in a high temperature

 

Luiz Cantoni, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-14-3442-laptop/drivers an update to your BIOS is available (A05). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-a05

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1401839

Title:
  Nvidia 820M operating in a high temperature

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Laptop: DELL Inspiron 3000 Series I14-3442-A40 (Core i5)

  GPU: Nvidia 820M (2GB 64 bits)

  Nvidia Driver: 331.38

  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  Problem: My GPU temperature is reaching 90-93 degrees Celsius (°C) and
  the fan is always operating in the maximum rpm

  If I change to the Intel integrated graphics the problem doesn't
  happen and the processor operates in 62 degrees Celsius (°C)

  After noting this behavior my Ubuntu was updated. The NVIDIA Driver
  now is 331.113. I'm playing now and my temperature is 88 degrees
  Celsius (°C).

  
  What you expected to happen:

  A temperature between 75 and 80 degrees Celsius (°C)

  What happened instead

  A temperature between 88 and 93 degrees Celsius (°C)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  331.113  Mon Dec  1 21:08:13 PST 2014
   GCC version:  gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Dec 12 08:18:55 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0652]
     Subsystem: Dell Device [1028:0652]
  InstallationDate: Installed on 2014-06-12 (183 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 3442
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-39-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/05/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0C1F3F
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A04
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd08/05/2014:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0C1F3F:rvrA04:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3442
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.5
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Fri Dec 12 08:11:48 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   NVIDIA(0): Failed to initiate mode change.
   NVIDIA(0): Failed to complete mode change
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               12860 
   vendor                                     AUO
  xserver.version: 2:1.15.1-0ubuntu2.5

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