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Message #88336
[Bug 1401839] Re: Nvidia 820M operating in a high temperature
Luiz Cantoni, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-14-3442-laptop/drivers an update to your BIOS is available (A05). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-a05
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1401839
Title:
Nvidia 820M operating in a high temperature
Status in xorg package in Ubuntu:
Incomplete
Bug description:
Laptop: DELL Inspiron 3000 Series I14-3442-A40 (Core i5)
GPU: Nvidia 820M (2GB 64 bits)
Nvidia Driver: 331.38
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Problem: My GPU temperature is reaching 90-93 degrees Celsius (°C) and
the fan is always operating in the maximum rpm
If I change to the Intel integrated graphics the problem doesn't
happen and the processor operates in 62 degrees Celsius (°C)
After noting this behavior my Ubuntu was updated. The NVIDIA Driver
now is 331.113. I'm playing now and my temperature is 88 degrees
Celsius (°C).
What you expected to happen:
A temperature between 75 and 80 degrees Celsius (°C)
What happened instead
A temperature between 88 and 93 degrees Celsius (°C)
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.113 Mon Dec 1 21:08:13 PST 2014
GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Dec 12 08:18:55 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0652]
Subsystem: Dell Device [1028:0652]
InstallationDate: Installed on 2014-06-12 (183 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 3442
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-39-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0C1F3F
dmi.board.vendor: Dell Inc.
dmi.board.version: A04
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd08/05/2014:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0C1F3F:rvrA04:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3442
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.5
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Dec 12 08:11:48 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
NVIDIA(0): Failed to initiate mode change.
NVIDIA(0): Failed to complete mode change
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 12860
vendor AUO
xserver.version: 2:1.15.1-0ubuntu2.5
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