desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Ian McClelland, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Please do not attach your crash report manually to this report and
reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: remmina (Ubuntu)
       Status: Confirmed => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to remmina in Ubuntu.
https://bugs.launchpad.net/bugs/882451

Title:
  The whole Remmina program crashes unpredictably and drops all
  connections - particularly on dual monitor use

Status in remmina package in Ubuntu:
  Invalid

Bug description:
  Never used this with single monitor but it is as the description.  It
  seems to be worse when I have more than one session open.  I am using
  this to RDP onto windows machines.  Sometimes it will stay up all day,
  and sometimes only after a few hours - seems to happen unpredictably
  on a mouse click or a mouse wheel scroll.  Never had it happen when
  typing on keyboard.

  Hope this helps.

  Ian

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: remmina 0.9.3-2
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4
  Uname: Linux 3.0.0-12-generic-pae i686
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Thu Oct 27 10:12:23 2011
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: remmina
  UpgradeStatus: Upgraded to oneiric on 2011-10-14 (12 days ago)

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