← Back to team overview

desktop-packages team mailing list archive

[Bug 1047822] Re: remmina crashes metacity when trying to connect to remote server using vnc protocol

 

nickleus, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Please do not attach your crash report manually to this report and
reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: remmina (Ubuntu)
       Status: New => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to remmina in Ubuntu.
https://bugs.launchpad.net/bugs/1047822

Title:
  remmina crashes metacity when trying to connect to remote server using
  vnc protocol

Status in remmina package in Ubuntu:
  Invalid

Bug description:
  when i run remmina and try to connect to my server at work using the
  vnc protocol, i see the login window for a split second, then the
  remmina window turns blank grey and an error window pops up telling me
  that metacity has crashed. i am forced to reboot because i can't do
  anything on the desktop anymore.

  the vinagre client works just fine:
  sudo apt-get install vinagre

  why was it replaced with remmina?

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: remmina 1.0.0-1ubuntu6.1
  ProcVersionSignature: Ubuntu 3.2.0-30.48-generic 3.2.27
  Uname: Linux 3.2.0-30-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  Date: Sat Sep  8 14:06:39 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: remmina
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/remmina/+bug/1047822/+subscriptions