desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

James Van Damme, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Please do not attach your crash report manually to this report and
reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: evince (Ubuntu)
       Status: New => Invalid

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Packages, which is subscribed to evince in Ubuntu.
https://bugs.launchpad.net/bugs/842741

Title:
  multi-page TIF crashes on print, or print preview

Status in evince package in Ubuntu:
  Invalid

Bug description:
  This was a pretty large (33 pages) multi-page color TIFF. I was trying
  to print it to a Brother laser printer over a network. Viewing works
  fine. When I hit the preview button, or print, either the whole file
  or one page, the app just dumps without a goodbye. Eye of Gnome only
  sees the first page. GIMP reports "Subsampling tag is not set, yet
  subsampling inside JPEG data [1,1] does not match default values
  [2,2]; assuming subsampling inside JPEG data is correct" and
  "Depreciated and troublesome old-style JPEG compression mode, please
  convert to new-style JPEG compression and notify vendor of writing
  software".

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: evince 2.32.0-0ubuntu1.1
  ProcVersionSignature: Ubuntu 2.6.35-30.56-generic 2.6.35.13
  Uname: Linux 2.6.35-30-generic i686
  Architecture: i386
  Date: Tue Sep  6 09:51:27 2011
  ExecutablePath: /usr/bin/evince
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  KernLog: Sep  6 09:26:03 jim-Cyberpower-Computer kernel: [ 8512.616945] type=1400 audit(1315315563.659:20): apparmor="DENIED" operation="chmod" parent=1 profile="/usr/bin/evince-previewer" name="/home/jim/.config/ibus/bus/" pid=3955 comm="evince-previewe" requested_mask="w" denied_mask="w" fsuid=1000 ouid=1000
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: evince

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