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Message #89664
[Bug 1392618] Re: [USB-Audio - Plantronics .Audio 628 USB, playback] No automute
This a critical problem in our call centre we can not controll the
headset in HP COMPAQU ELITE 8333 SFF. computer
** Changed in: alsa-driver (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1392618
Title:
[USB-Audio - Plantronics .Audio 628 USB, playback] No automute
Status in alsa-driver package in Ubuntu:
Incomplete
Bug description:
Hi I am using ubuntu 12.04 OS.
I am using Plantronics 628 usb headset. I can't control its 4 buttons. And I have done the following to make it work.
1. Put this in /etc/udev/rules.d/70-plantronics.rules:
ACTION!="add|change", GOTO="xorg_plantronics_end"
KERNEL!="event*", GOTO="xorg_plantronics_end"
ENV{ID_VENDOR_ID}=="047f", ENV{ID_MODEL_ID}=="c012", ENV{ID_INPUT_KEY}="1"
ENV{ID_VENDOR_ID}=="047f", ENV{ID_MODEL_ID}=="c012", RUN+="keymap $name 0xc00e9 volumeup 0xc00ea volumedown 0xb002f micmute"
LABEL="xorg_plantronics_end"
2. Reload udev:
sudo udevadm control --reload
3. Unplug the headset and plug it back in
& the headset is start working but the mouse is stop working after I did this. when I plug off the headset the mouse is get back working. how could I can solve this issue ?
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Uname: Linux 3.11.0-15-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: afalagi 1906 F.... pulseaudio
/dev/snd/controlC0: afalagi 1906 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45'
Mixer name : 'Intel PantherPoint HDMI'
Components : 'HDA:10ec0221,103c3397,00100003 HDA:80862806,80860101,00100000'
Controls : 37
Simple ctrls : 15
Card1.Amixer.info:
Card hw:1 'USB'/'Plantronics Plantronics .Audio 628 USB at usb-0000:00:1a.0-1.1, full speed'
Mixer name : 'USB Mixer'
Components : 'USB047f:c012'
Controls : 7
Simple ctrls : 2
CheckboxSubmission: a92334812824a7d203c45aaa2265014b
CheckboxSystem: 6ce041aeed0a2c17b3343b66d157175d
Date: Fri Nov 14 11:39:10 2014
InstallationMedia: Custom Live CD - Release i386
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Plantronics .Audio 628 USB - Plantronics .Audio 628 USB
Symptom_Type: No auto-mute between outputs
Title: [USB-Audio - Plantronics .Audio 628 USB, playback] No automute
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: K01 v02.90
dmi.board.asset.tag: 6CR4126DL0
dmi.board.name: 3397
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 6CR4126DL0
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrK01v02.90:bd07/16/2013:svnHewlett-Packard:pnHPCompaqElite8300SFF:pvr:rvnHewlett-Packard:rn3397:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP Compaq Elite 8300 SFF
dmi.sys.vendor: Hewlett-Packard
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References