← Back to team overview

desktop-packages team mailing list archive

[Bug 1392887] Re: serial wacom devices gone after upgrade to utopic/14.10


I have to add my experience to this:

The workarounds work well to enable the devices. However, the Wacom
devices disappear when putting the laptop to sleep, requiring me to
reboot the machine instead.

You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xf86-input-wacom in Ubuntu.

  serial wacom devices gone after upgrade to utopic/14.10

Status in xf86-input-wacom package in Ubuntu:

Bug description:
  Recently I upgraded ubuntu from 14.04 to 14.10 on my HP EliteBook 2760p. After that, all serial wacom devices (for the touchscreen) are gone:
     serial wacom stylus
     serial wacom eraser
     serial wacom touch

  xinput -list and xsetwacom --list don't show these devices and the
  Wacom Tablet section of the system setings reports 'no tablet
  detected' rather than showing the usual settings. Booting with the old
  linux 3.13 kernel makes no difference to the new version 3.16.

  To find out what happened I played around on a spare partition with the following results:
  1) fresh installation of 14.10 - result is the same like reported above: no touch devices
  2) fresh installation of 14.04 - touch works out of the box
  3) upgraded the fresh installation of trusty to utopic: touch devices gone again
  4) manually changed repos to utopic after fresh installation of 14.04 and updated ONLY the xserver-xorg-input-wacom package: apt pulled some dependencies and installed without errors, touch devices gone (so it reproduces the error exactly as the full upgrade)

  WORKAROUND: Replace the udev rule /lib/udev/rules.d/69-wacom.rules/wacom.rules by the old file from Ubuntu 14.04 by putting it in /lib/udev/rules.d/ :

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xserver-xorg-input-wacom 1:0.25.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Nov 14 22:51:05 2014
  DistUpgraded: 2014-11-01 04:28:11,674 DEBUG enabling apt cron job
  DistroCodename: utopic
  DistroVariant: ubuntu
  InstallationDate: Installed on 2012-10-16 (759 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
  MachineType: Hewlett-Packard HP EliteBook 2760p
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=81ff9b66-4d33-49d5-a76f-cf1418c3e354 ro quiet splash vt.handoff=7
  SourcePackage: xf86-input-wacom
  UpgradeStatus: Upgraded to utopic on 2014-11-01 (13 days ago)
  dmi.bios.date: 08/04/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68SOU Ver. F.50
  dmi.board.name: 162A
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 05.40
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68SOUVer.F.50:bd08/04/2014:svnHewlett-Packard:pnHPEliteBook2760p:pvrA0005F02:rvnHewlett-Packard:rn162A:rvrKBCVersion05.40:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 2760p
  dmi.product.version: A0005F02
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Fri Nov 14 21:19:38 2014
  xserver.configfile: default

  xserver.logfile: /var/log/Xorg.0.log
   product id                               22337
   vendor                                     SEC
  xserver.version: 2:1.16.0-1ubuntu1

To manage notifications about this bug go to: