← Back to team overview

desktop-packages team mailing list archive

Re: [Bug 1405207] Re: [Inspiron N5110, IDT 92HD87B1/3, Black Headphone Out, Right] No sound at all

 

Thanks for your support.  You will have to hold my hand a bit, I don't 
know linux as a first or second language.

here's what I can add to the troubleshooting...
1) just to be clear, there is no sound from headphones when plugged into 
the headphone jack.  Sound continues to come out of built-in speakers.
2) I opened "system Setting" , then "Sound."  The only sound output 
device listed is built-in speakers, this does not change when I plug 
headphones in.
3) When I plug headphones into the MIC jack, it shows up as an output 
device "Headphones", but headphones do not work either.  At the same 
time, the headphones plugged into MIC show up as "Microphone" in the 
Input tab.

So it looks like the sensing is screwed up, and I had trouble with this 
even in Windows7 before installing Ubuntu 14


On 12/24/2014 11:01 AM, Raymond wrote:
> headphone is not plugged,
>
> try hda  jack sense test
>
>
> Default Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x02, mute=1
>
> Node 0x13 [Audio Output] wcaps 0xd0c05: Stereo Amp-Out R/L
>    Control: name="Headphone Playback Volume", index=0, device=0
>      ControlAmp: chs=3, dir=Out, idx=0, ofs=0
>    Control: name="Headphone Playback Switch", index=0, device=0
>      ControlAmp: chs=3, dir=Out, idx=0, ofs=0
>    Device: name="92HD87B1/3 Analog", type="Audio", device=0
>    Amp-Out caps: N/A
>    Amp-Out vals:  [0x6f 0x6f]
>    Converter: stream=8, channel=0
>    Power states:
>    Power: setting=D0, actual=D0
>    Delay: 13 samples
>
>
> control.19 {
> 		iface CARD
> 		name 'Headphone Jack'
> 		value false
> 		comment {
> 			access read
> 			type BOOLEAN
> 			count 1
> 		}
> 	}
>
>
> 	active profile: <output:analog-stereo+input:analog-stereo>
> 	sinks:
> 		alsa_output.pci-0000_00_1b.0.analog-stereo/#0: Built-in Audio Analog Stereo
> 	sources:
> 		alsa_output.pci-0000_00_1b.0.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo
> 		alsa_input.pci-0000_00_1b.0.analog-stereo/#1: Built-in Audio Analog Stereo
> 	ports:
> 		analog-input-microphone-internal: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
> 			properties:
> 				device.icon_name = "audio-input-microphone"
> 		analog-input-microphone: Microphone (priority 8700, latency offset 0 usec, available: no)
> 			properties:
> 				device.icon_name = "audio-input-microphone"
> 		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
> 			properties:
> 				device.icon_name = "audio-speakers"
> 		analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
> 			properties:
> 				device.icon_name = "audio-headphones"
> 		hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
> 			properties:
> 				device.icon_name = "video-display"
>
>
> ** Changed in: alsa-driver (Ubuntu)
>         Status: New => Incomplete
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1405207

Title:
  [Inspiron N5110, IDT 92HD87B1/3, Black Headphone Out, Right] No sound
  at all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  speakers on dell inspiron are working, but headphone jack does not ,
  at all, ever.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dutch      1387 F.... pulseaudio
   /dev/snd/pcmC0D0p:   dutch      1387 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Tue Dec 23 10:25:18 2014
  InstallationDate: Installed on 2014-12-22 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dutch      1387 F.... pulseaudio
   /dev/snd/pcmC0D0p:   dutch      1387 F...m pulseaudio
  Symptom_Jack: Black Headphone Out, Right
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [Inspiron N5110, IDT 92HD87B1/3, Black Headphone Out, Right] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/03/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A11
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/03/2012:svnDellInc.:pnInspironN5110:pvrNotSpecified:rvnDellInc.:rn:rvrA11:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron N5110
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1405207/+subscriptions


References