desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

thebluemountain, thank you for reporting this bug to Ubuntu. Natty reached EOL on October 28, 2012.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this an issue on a supported release? If so, please reopen this report, attach a document this is reproducible with, and execute the following at a terminal:
apport-collect 913700

** Changed in: evince (Ubuntu)
       Status: New => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evince in Ubuntu.
https://bugs.launchpad.net/bugs/913700

Title:
  cannot open any pdf document with evince

Status in evince package in Ubuntu:
  Invalid

Bug description:
  
  binary: /usr/bin/evince
  ubuntu version: 11.04
  evince version: 2.32.0-0ubuntu12.3

  expectation:
  when opening a pdf file from evince, pdf pages are displayed in the evince application

  problem:
  when trying to open any pdf file with evince, the evince program raises cpu usage to 96% of a single CPU and displays empty pages only.

  to further test: 
  1- i have installed a vmware virtual machine (on the same ubuntu host) running the same os (ubuntu 11.04), providing access to the same files that failed opening: it opens same file with no problem.
  2- i installed adobe's acrobat reader on same host: it opens same file with no problem

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: evince 2.32.0-0ubuntu12.3
  ProcVersionSignature: Ubuntu 2.6.38-13.53-generic 2.6.38.8
  Uname: Linux 2.6.38-13-generic x86_64
  Architecture: amd64
  Date: Mon Jan  9 10:43:58 2012
  ExecutablePath: /usr/bin/evince
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  ProcCmdline_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-13-generic root=UUID=0ae1d240-4981-4c63-a1d3-8e2b4ead04cb ro quiet splash vt.handoff=7
  ProcEnviron:
   SHELL=/bin/bash
   PATH=(custom, user)
   LANG=en_US.UTF-8
   LANGUAGE=en_US:en
  ProcVersionSignature_: Ubuntu 2.6.38-13.53-generic 2.6.38.8
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/913700/+subscriptions