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[Bug 1406166] Re: Kyocera FS-1320MFP printer not working

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Morgan Woodfield <morgan.woodfield@xxxxxxxxx>
Date: Tue, 30 Dec 2014 23:59:27 -0000
Reply-to: Bug 1406166 <1406166@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
This was the result of the debugging steps:

morgan@Morgan:~$ lsmod | grep usb
usblp                  22853  0 
btusb                  32448  0 
bluetooth             446190  27 bnep,hidp,btusb,rfcomm
usbhid                 52574  0 
hid                   110426  4 hidp,hid_generic,usbhid,hid_apple
morgan@Morgan:~$ tail -f /var/log/syslog
Dec 31 10:38:27 Morgan wpa_supplicant[1404]: message repeated 29 times: [ wlan0: CTRL-EVENT-SCAN-STARTED ]
Dec 31 10:38:42 Morgan wpa_supplicant[1404]: nl80211: send_and_recv->nl_recvmsgs failed: -33
Dec 31 10:40:27 Morgan wpa_supplicant[1404]: wlan0: CTRL-EVENT-SCAN-STARTED 
Dec 31 10:40:38 Morgan wpa_supplicant[1404]: nl80211: send_and_recv->nl_recvmsgs failed: -33
Dec 31 10:42:27 Morgan wpa_supplicant[1404]: wlan0: CTRL-EVENT-SCAN-STARTED 
Dec 31 10:42:43 Morgan wpa_supplicant[1404]: nl80211: send_and_recv->nl_recvmsgs failed: -33
Dec 31 10:44:27 Morgan wpa_supplicant[1404]: wlan0: CTRL-EVENT-SCAN-STARTED 
Dec 31 10:48:04 Morgan kernel: [138617.504098] usb 1-1.2: USB disconnect, device number 4
Dec 31 10:48:04 Morgan kernel: [138617.504340] usblp2: removed
Dec 31 10:48:04 Morgan udev-configure-printer: remove /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2
Dec 31 10:48:29 Morgan kernel: [138642.779619] usb 1-1.2: new high-speed USB device number 6 using ehci-pci
Dec 31 10:48:30 Morgan kernel: [138642.873156] usb 1-1.2: New USB device found, idVendor=0482, idProduct=04fe
Dec 31 10:48:30 Morgan kernel: [138642.873165] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 31 10:48:30 Morgan kernel: [138642.873170] usb 1-1.2: Product: FS-1320MFP
Dec 31 10:48:30 Morgan kernel: [138642.873175] usb 1-1.2: Manufacturer: Kyocera
Dec 31 10:48:30 Morgan kernel: [138642.873180] usb 1-1.2: SerialNumber: L782Y00647
Dec 31 10:48:30 Morgan kernel: [138642.874753] usblp 1-1.2:1.0: usblp2: USB Bidirectional printer dev 6 if 0 alt 0 proto 2 vid 0x0482 pid 0x04FE
Dec 31 10:48:30 Morgan mtp-probe: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2"
Dec 31 10:48:30 Morgan mtp-probe: bus: 1, device: 6 was not an MTP device
Dec 31 10:48:30 Morgan udev-configure-printer: add /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0
Dec 31 10:48:30 Morgan udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0
Dec 31 10:48:30 Morgan udev-configure-printer: MFG:Kyocera MDL:FS-1320MFP SERN:L782Y00647 serial:-
Dec 31 10:48:31 Morgan kernel: [138644.083614] usblp2: removed
Dec 31 10:48:31 Morgan kernel: [138644.084574] usblp 1-1.2:1.0: usblp2: USB Bidirectional printer dev 6 if 0 alt 0 proto 2 vid 0x0482 pid 0x04FE
Dec 31 10:48:31 Morgan hpfax: [16011]: error: Failed to create /var/spool/cups/tmp/.hplip
Dec 31 10:48:31 Morgan udev-configure-printer: SERN fields match
Dec 31 10:48:31 Morgan udev-configure-printer: URI match: usb://Kyocera/FS-1320MFP?serial=L782Y00647
Dec 31 10:48:31 Morgan udev-configure-printer: URI of print queue: usb://Kyocera/FS-1320MFP?serial=L782Y00647, normalized: kyocera fs 1320mfp serial l782y00647
Dec 31 10:48:31 Morgan udev-configure-printer: URI of detected printer: usb://Kyocera/FS-1320MFP?serial=L782Y00647, normalized: kyocera fs 1320mfp serial l782y00647
Dec 31 10:48:31 Morgan udev-configure-printer: Queue ipp://localhost:631/printers/Kyocera_FS-1320MFP has matching device URI
^C
morgan@Morgan:~$ lsusb
Bus 002 Device 007: ID 413c:8156 Dell Computer Corp. Wireless 370 Bluetooth Mini-card
Bus 002 Device 006: ID 413c:8158 Dell Computer Corp. Integrated Touchpad / Trackstick
Bus 002 Device 005: ID 413c:8157 Dell Computer Corp. Integrated Keyboard
Bus 002 Device 004: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)
Bus 002 Device 003: ID 187c:0512 Alienware Corporation 
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 0c45:6412 Microdia 
Bus 001 Device 006: ID 0482:04fe Kyocera Corp. 
Bus 001 Device 003: ID 045e:07b1 Microsoft Corp. 
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
morgan@Morgan:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189,   0 Dec 29 20:16 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189,   1 Dec 29 20:16 /dev/bus/usb/001/002
crw-rw-r-- 1 root root 189,   2 Dec 29 20:16 /dev/bus/usb/001/003
crw-rw-r-- 1 root root 189,   4 Dec 29 20:16 /dev/bus/usb/001/005
crw-rw-r-- 1 root lp   189,   5 Dec 31 10:48 /dev/bus/usb/001/006
crw-rw-r-- 1 root root 189, 128 Dec 29 20:16 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 129 Dec 29 20:16 /dev/bus/usb/002/002
crw-rw-r-- 1 root root 189, 130 Dec 29 20:16 /dev/bus/usb/002/003
crw-rw-r-- 1 root root 189, 131 Dec 29 20:16 /dev/bus/usb/002/004
crw-rw-r-- 1 root root 189, 132 Dec 29 20:16 /dev/bus/usb/002/005
crw-rw-r-- 1 root root 189, 133 Dec 29 20:16 /dev/bus/usb/002/006
crw-rw-r-- 1 root root 189, 134 Dec 29 20:16 /dev/bus/usb/002/007
crw-rw---- 1 root lp   180,   2 Dec 31 10:48 /dev/usb/lp2
morgan@Morgan:~$ sudo usb_printerid /dev/usb/lp0
[sudo] password for morgan: 
Error: No such file or directory: can't open '/dev/usb/lp0'
morgan@Morgan:~$ sudo usb_printerid /dev/usb/lp1
Error: No such file or directory: can't open '/dev/usb/lp1'
morgan@Morgan:~$ lpinfo -v
network https
network ipps
network http
network ipp
direct usb://Kyocera/FS-1320MFP?serial=L782Y00647
network ipp14
direct hp
network socket
network lpd

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https://bugs.launchpad.net/bugs/1406166

Title:
  Kyocera FS-1320MFP printer not working

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Bus 002 Device 008: ID 413c:8156 Dell Computer Corp. Wireless 370 Bluetooth Mini-card
  Bus 002 Device 007: ID 413c:8158 Dell Computer Corp. Integrated Touchpad / Trackstick
  Bus 002 Device 006: ID 413c:8157 Dell Computer Corp. Integrated Keyboard
  Bus 002 Device 005: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)
  Bus 002 Device 004: ID 187c:0512 Alienware Corporation 
  Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 004: ID 0c45:6412 Microdia 
  Bus 001 Device 007: ID 0482:04fe Kyocera Corp. 
  Bus 001 Device 003: ID 045e:07b1 Microsoft Corp. 
  Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: cups 1.7.5-3ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  Uname: Linux 3.16.0-23-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Dec 29 13:35:28 2014
  InstallationDate: Installed on 2014-12-29 (0 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  Lpstat: device for Kyocera_FS-1320MFP: usb://Kyocera/FS-1320MFP?serial=L782Y00647
  MachineType: Alienware M15x
  Papersize: a4
  PpdFiles: Kyocera_FS-1320MFP: Kyocera FS-1320D (KPDL)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=046942f9-06ef-4f8a-9ec0-5b57cce25108 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/24/2010
  dmi.bios.vendor: Alienware
  dmi.bios.version: A08
  dmi.board.vendor: Alienware
  dmi.board.version: A08
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A08
  dmi.modalias: dmi:bvnAlienware:bvrA08:bd08/24/2010:svnAlienware:pnM15x:pvrA08:rvnAlienware:rn:rvrA08:cvnAlienware:ct8:cvrA08:
  dmi.product.name: M15x
  dmi.product.version: A08
  dmi.sys.vendor: Alienware
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  InstallationDate: Installed on 2014-12-29 (1 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  Lpstat: device for Kyocera_FS-1320MFP: usb://Kyocera/FS-1320MFP?serial=L782Y00647
  MachineType: Alienware M15x
  Package: cups 1.7.5-3ubuntu2
  PackageArchitecture: amd64
  Papersize: a4
  PpdFiles: Kyocera_FS-1320MFP: Kyocera FS-1320D (KPDL)
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=046942f9-06ef-4f8a-9ec0-5b57cce25108 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=046942f9-06ef-4f8a-9ec0-5b57cce25108 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  Tags:  utopic
  Uname: Linux 3.16.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/24/2010
  dmi.bios.vendor: Alienware
  dmi.bios.version: A08
  dmi.board.vendor: Alienware
  dmi.board.version: A08
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A08
  dmi.modalias: dmi:bvnAlienware:bvrA08:bd08/24/2010:svnAlienware:pnM15x:pvrA08:rvnAlienware:rn:rvrA08:cvnAlienware:ct8:cvrA08:
  dmi.product.name: M15x
  dmi.product.version: A08
  dmi.sys.vendor: Alienware

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References

[Bug 1406166] [NEW] Kyocera FS-1320MFP printer not working
From: Morgan Woodfield, 2014-12-29