desktop-packages team mailing list archive

[Lucas Barros <lb.lucas@xxxxxxxxxxx>]

Same problem here with Ubuntu 14.10 Utopic...
I plug in my Galaxy S4 Mini (GT-i9192) phone, or my Galaxy Note8 (GT-N5100), and I get the "Unable to mount" error... I can't open any images (JPG, PNG, etc) inside the external SD nor in the internal storage, and no thumbnail is shown for those image files.
Sometimes I get to delete files, but mostly I don't.

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https://bugs.launchpad.net/bugs/1263355

Title:
  Unable to directly access files of any smartphone from Ubuntu

Status in libmtp package in Ubuntu:
  Confirmed

Bug description:
  Unable to access files of Samsung Trend from Nautilus, when you
  connect device a problem happens: "Unable to mound Android, Unable to
  open MTP device '[usb:003,003]' "

  If i try to access files such music or pictures in Android device, i
  get some errors.

  I can copy files from Android device, and paste to a home folder, like
  Pictures or Documents, and it's possible to see images or listen
  musics in this way, for example.

  The expected behavior is to see an ask window, and I could choose what
  I do with the device (open with Nautilus, Rhythmbox, Image viewer,
  Gthumb...).

  lsusb
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 004: ID 04f2:b3aa Chicony Electronics Co., Ltd 
  Bus 001 Device 023: ID 0489:e062 Foxconn / Hon Hai 
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 002: ID 090c:1000 Silicon Motion, Inc. - Taiwan (formerly Feiya Technology Corp.) Flash Drive
  Bus 003 Device 004: ID 04e8:6860 Samsung Electronics Co., Ltd GT-I9100 Phone [Galaxy S II], GT-I9300 Phone [Galaxy S III], GT-P7500 [Galaxy Tab 10.1]
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: libmtp-runtime 1.1.6-20-g1b9f164-1ubuntu2
  ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
  Uname: Linux 3.12.0-7-generic x86_64
  ApportVersion: 2.12.7-0ubuntu3
  Architecture: amd64
  CasperVersion: 1.336ubuntu1
  Date: Sat Dec 21 17:09:49 2013
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20131221)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: libmtp
  UpgradeStatus: No upgrade log present (probably fresh install)

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