desktop-packages team mailing list archive

[Till Kamppeter <1351351@xxxxxxxxxxxxxxxxxx>]

In the file

/usr/share/cups/usb/org.cups.usb-quirks

There is a line

0x04e8 soft-reset

Please try the following:

1. Comment out the line, by modifying it to

#0x04e8 soft-reset

Turn off and turn on your printer again. Can you print normally now? Try
printing several jobs.

2. Modify it as follows

0x04e8 no-reattach
0x04e8 unidir
0x04e8 unidir no-reattach
0x04e8 soft-reset no-reattach
0x04e8 soft-reset unidir
0x04e8 soft-reset unidir no-reattach

For each of these possibilities turn off and turn on the printer and
after that try to print several jobs. Are you able to print normally
again?

With which versions of the line did you get it finally working?


** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1351351

Title:
  Printer does print only after reconnect

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I use a USB printer Samsung ML-1640. Since the latest ubuntu upgrade
  the printer does not start to print anymore when I send a print job
  via libreoffice or evince. The printer queue says its processing the
  print job but nothing happens. By trial and error I found that it is
  possible to print when I follow  a certain sequence:

  1. The printer is switched on but not connected to the PC
  2. I open the document and send a print job
  3. About 4s later I connect the printer to the PC
  4. The printer prints 

  To print another document I have to repeat steps 1 to 4 again.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Error: [Errno 2] No such file or directory: '/proc/version_signature'
  Uname: Linux 3.15.6-031506-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  Date: Fri Aug  1 16:56:48 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-11-26 (248 days ago)
  InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016)
  Lpstat: device for Samsung-ML-1640-Series: usb://Samsung/ML-1640%20Series?serial=144QBAIS500148D.
  MachineType: LENOVO 2731A11
  Papersize: a4
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  PpdFiles: Samsung-ML-1640-Series: Samsung ML-1640, 2.0.0
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.6-031506-generic root=UUID=ec5b1571-ab35-4cc5-bce8-3b36ea5596c3 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to trusty on 2014-04-22 (101 days ago)
  dmi.bios.date: 02/13/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7YET85WW (3.15 )
  dmi.board.name: 2731A11
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr7YET85WW(3.15):bd02/13/2012:svnLENOVO:pn2731A11:pvrThinkPadR500:rvnLENOVO:rn2731A11:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2731A11
  dmi.product.version: ThinkPad R500
  dmi.sys.vendor: LENOVO

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