desktop-packages team mailing list archive

[Chow Loong Jin <hyperair@xxxxxxxxxx>]

There seems to be some issue with the xerox_mfp libsane backend and USB3
ports, judging by http://lists.alioth.debian.org/pipermail/sane-
devel/2013-June/031436.html.

I tried plugging the scanner into my the USB2 port on my laptop instead
and it suddenly started working correctly. Yay!

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https://bugs.launchpad.net/bugs/879619

Title:
  Samsung SCX-3200 , SCX-3400 and SCX-3405 scanners isn't detected in
  Ubuntu 12.04 LTS

Status in sane-backends package in Ubuntu:
  Confirmed
Status in Baltix GNU/Linux:
  Confirmed

Bug description:
  After upgrading to 11.10, the scanner does not work anymore.
  I have added the configuration for SCX-3200 as shown here:
  http://3v1n0.tuxfamily.org/tumblelog/post/936/
  but nothing changed.

  Output of diagnostics:
  [21:05:47][giorgio@Desmond:~]$ sane-find-scanner
    # sane-find-scanner will now attempt to detect your scanner. If the
    # result is different from what you expected, first make sure your
    # scanner is powered up and properly connected to your computer.
    # No SCSI scanners found. If you expected something different, make sure that
    # you have loaded a kernel SCSI driver for your SCSI adapter.

  found USB scanner (vendor=0x04e8 [Samsung Electronics Co., Ltd.], product=0x3441 [SCX-3200 Series]) at libusb:001:002
    # Your USB scanner was (probably) detected. It may or may not be supported by
    # SANE. Try scanimage -L and read the backend's manpage.
    # Not checking for parallel port scanners.
    # Most Scanners connected to the parallel port or other proprietary ports
    # can't be detected by this program.
    # You may want to run this program as root to find all devices. Once you
    # found the scanner devices, be sure to adjust access permissions as
    # necessary.
  [21:05:52][giorgio@Desmond:~]$ scanimage -L

  No scanners were identified. If you were expecting something different,
  check that the scanner is plugged in, turned on and detected by the
  sane-find-scanner tool (if appropriate). Please read the documentation
  which came with this software (README, FAQ, manpages).

  Scaning with Samsung SCX-3400 and SCX-3405 doesn't work too, but it's
  easy to fix - just add this line into /etc/sane.d/xerox_mfp.conf file:

  usb 0x04e8 0x344f
  # Samsung SCX-3400

  See http://ubuntuforums.org/showthread.php?t=1952312 for more info

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: libsane 1.0.22-2ubuntu2 [modified: lib/udev/rules.d/40-libsane.rules]
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Fri Oct 21 21:01:56 2011
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: sane-backends
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.sane.d.dll.conf: 2011-10-21T20:17:22.966767
  mtime.conffile..etc.sane.d.xerox.mfp.conf: 2011-10-21T20:26:22.544361

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