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Message #95793
[Bug 1412572] Re: Cannot log into imap server after upgrading to 1.31
Typo, I meant imap server.
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https://bugs.launchpad.net/bugs/1412572
Title:
Cannot log into imap server after upgrading to 1.31
Status in thunderbird package in Ubuntu:
New
Bug description:
I cannot log into the file server after upgrading to
1:31.4.0+build1-0ubuntu0.14.04.1.
Imap.log says:
-1928333568[7fb38dbdf8e0]: ImapThreadMainLoop entering [this=8d9ca800]
-951789696[7fb3c6117580]: 8d9ca800:imap.na.alcatel.com:NA:SetupWithUrl: clearing IMAP_CONNECTION_IS_OPEN
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:ProcessCurrentURL: entering
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:ProcessCurrentURL:imap://pcchan@xxxxxxxxxxxxxxxxxxx:993/select%3E/INBOX: = currentUrl
-1928333568[7fb38dbdf8e0]: ReadNextLine [stream=8d102d10 nb=0 needmore=1]
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 805a1fec
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:TellThreadToDie: close socket connection
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: (null)
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:ProcessCurrentURL: aborting queued urls
-1928333568[7fb38dbdf8e0]: ImapThreadMainLoop leaving [this=8d9ca800]
:
It works fine when downloaded to 1:24.6.0+build1-0ubuntu0.13.10.1.
For the good login using 1.24, the imap.log showed:
1990194944[7f287756b130]: ImapThreadMainLoop entering [this=7e668800]
-1478715520[7f28a6a50370]: 7e668800:imap.na.alcatel.com:NA:SetupWithUrl: clearing IMAP_CONNECTION_IS_OPEN
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:ProcessCurrentURL: entering
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:ProcessCurrentURL:imap://pcchan@xxxxxxxxxxxxxxxxxxx:993/select%3E/INBOX: = currentUrl
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=53 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: * OK The Microsoft Exchange IMAP4 service is ready.^M
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:SendData: 1 capability^M
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=96 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN CHILDREN IDLE NAMESPACE LITERAL+^M
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=28 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: 1 OK CAPABILITY completed.^M
1990194944[7f287756b130]: try to log in
1990194944[7f287756b130]: IMAP auth: server caps 0x1185235, pref 0x1006, failed 0x0, avail caps 0x1004
1990194944[7f287756b130]: (GSSAPI = 0x1000000, CRAM = 0x20000, NTLM = 0x100000, MSN = 0x200000, PLAIN = 0x1000, LOGIN = 0x2, old-style IMAP login = 0x4)auth external IMAP login = 0x20000000
1990194944[7f287756b130]: trying auth method 0x1000
1990194944[7f287756b130]: got new password
1990194944[7f287756b130]: IMAP: trying auth method 0x1000
1990194944[7f287756b130]: PLAIN auth
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:SendData: 2 authenticate plain^M
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=3 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: +^M
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:SendData: Logging suppressed for this command (it probably contained authentication information)
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=30 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: 2 OK AUTHENTICATE completed.^M
1990194944[7f287756b130]: login succeeded
It has been like that for a while. I current keep downgrade it when
it is still possible.
Can you tell what I should do to troubleshoot and fix that. Would
firing off a debugger help?
Thanks.
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