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[Bug 1308954] Re: AMDRadeon HD 8670A/8670M/8690M [1002:6660] System freezes after resume from suspend with fglrx-updates

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Anthony Wong <anthony.wong@xxxxxxxxxx>
Date: Tue, 20 Jan 2015 09:59:33 -0000
Reply-to: Bug 1308954 <1308954@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Also affects: hwe-next/trusty
   Importance: Undecided
       Status: New

** Changed in: hwe-next/trusty
     Assignee: (unassigned) => Alberto Milone (albertomilone)

** Changed in: hwe-next/trusty
   Importance: Undecided => Critical

** Changed in: hwe-next/trusty
       Status: New => Triaged

** Description changed:

+ SRU Justification
+ 
+ [impact]
+ this bug is blocking us to pass certification on OEM hardware.
+ 
+ [test case]
+ 1. Install 14.04 and fglrx-updates driver
+ 2. Suspend the machine
+ 3. Wake it up
+ 
+ Expected result:
+ * Everything should work fine before and after S3
+ 
+ [regression potential]
+ 
+ 
+ ---------------------
+ 
  CID: 201305-13624
  
  This system would freeze after resume from suspend with fglrx-updates on
  Trusty.
  
  Steps:
  1. Install 14.04, and fglrx-updates driver
  2. Suspend
  3. Wake it up
  
  Expected results:
  * Everything works fine before / after S3
  
  Actual results:
  * After S3, I can see the login screen, caps lock LED and touchpad still responsive, but I can't login. Few seconds later, system froze, error message could be found in syslog
  kernel: [  599.576267] <3>[fglrx:firegl_pplib_notify_event] *ERROR* PPLIB: PPLib Notify Event failed!
  kernel: [  599.576268] <3>[fglrx:firegl_pplib_notify_event] *ERROR*        ulEventType = 00000002, ulEventData = 00000000
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: fglrx-updates 2:13.350.1-0ubuntu2
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:
  
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Apr 17 16:42:48 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   fglrx-updates, 13.350.1, 3.13.0-23-generic, x86_64: installed
   fglrx-updates, 13.350.1, 3.13.0-24-generic, x86_64: installed
   fwts-efi-runtime-dkms, 14.03.01, 3.13.0-24-generic, x86_64: installed
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:2162]
     Subsystem: Hewlett-Packard Company Device [103c:2162]
  InstallationDate: Installed on 2014-04-10 (7 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140406)
  MachineType: Hewlett-Packard HP Pavilion TS 14 Notebook PC
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=ef6ba3b5-e12b-4029-9d6b-cb1753a88ce5 ro quiet splash vt.handoff=7
  SourcePackage: fglrx-installer-updates
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/27/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: B.09
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2162
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 29.0A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrB.09:bd05/27/2013:svnHewlett-Packard:pnHPPavilionTS14NotebookPC:pvr089C100000000010000630100:rvnHewlett-Packard:rn2162:rvr29.0A:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion TS 14 Notebook PC
  dmi.product.version: 089C100000000010000630100
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Apr 17 16:31:44 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   Screen 1 deleted because of no matching config section.
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2
  xserver.video_driver: fglrx

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to fglrx-installer-updates in Ubuntu.
https://bugs.launchpad.net/bugs/1308954

Title:
  AMDRadeon HD 8670A/8670M/8690M [1002:6660] System freezes after resume
  from suspend with fglrx-updates

Status in HWE Next Project:
  Triaged
Status in HWE Next trusty series:
  Triaged
Status in fglrx-installer-updates package in Ubuntu:
  Confirmed

Bug description:
  SRU Justification

  [impact]
  this bug is blocking us to pass certification on OEM hardware.

  [test case]
  1. Install 14.04 and fglrx-updates driver
  2. Suspend the machine
  3. Wake it up

  Expected result:
  * Everything should work fine before and after S3

  [regression potential]

  
  ---------------------

  CID: 201305-13624

  This system would freeze after resume from suspend with fglrx-updates
  on Trusty.

  Steps:
  1. Install 14.04, and fglrx-updates driver
  2. Suspend
  3. Wake it up

  Expected results:
  * Everything works fine before / after S3

  Actual results:
  * After S3, I can see the login screen, caps lock LED and touchpad still responsive, but I can't login. Few seconds later, system froze, error message could be found in syslog
  kernel: [  599.576267] <3>[fglrx:firegl_pplib_notify_event] *ERROR* PPLIB: PPLib Notify Event failed!
  kernel: [  599.576268] <3>[fglrx:firegl_pplib_notify_event] *ERROR*        ulEventType = 00000002, ulEventData = 00000000

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: fglrx-updates 2:13.350.1-0ubuntu2
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Apr 17 16:42:48 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   fglrx-updates, 13.350.1, 3.13.0-23-generic, x86_64: installed
   fglrx-updates, 13.350.1, 3.13.0-24-generic, x86_64: installed
   fwts-efi-runtime-dkms, 14.03.01, 3.13.0-24-generic, x86_64: installed
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:2162]
     Subsystem: Hewlett-Packard Company Device [103c:2162]
  InstallationDate: Installed on 2014-04-10 (7 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140406)
  MachineType: Hewlett-Packard HP Pavilion TS 14 Notebook PC
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=ef6ba3b5-e12b-4029-9d6b-cb1753a88ce5 ro quiet splash vt.handoff=7
  SourcePackage: fglrx-installer-updates
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/27/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: B.09
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2162
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 29.0A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrB.09:bd05/27/2013:svnHewlett-Packard:pnHPPavilionTS14NotebookPC:pvr089C100000000010000630100:rvnHewlett-Packard:rn2162:rvr29.0A:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion TS 14 Notebook PC
  dmi.product.version: 089C100000000010000630100
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Apr 17 16:31:44 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   Screen 1 deleted because of no matching config section.
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2
  xserver.video_driver: fglrx

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