dhis2-devs team mailing list archive

[Gerald Thomas <gerald.81@xxxxxxxxxxx>]

Dear Jason,

This is currently one of my worst day using the dhis. I tried everything I could be nothing works. I already backup the postregsql database but the size of the file is too small, approximately 161MB. Secondly, I am trying to uninstall the postregsql on the ubnutu and then install another postregsql and finally import the database that I had exported.

But my biggest problem is to uninstall the postregsql???

when I running this command “sudo apt-get remove postregsql*” the process run but it does not completely uninstall the postregsql and I don’t know what to do now.

Please to the forum:

How can I completely uninstall postregsql????

Since this is a regional server is it possible, that the size of the database is ok???

Will my steps finally solve this issue???






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From: jason.p.pickering@xxxxxxxxx
Sent: ‎Wednesday‎, ‎January‎ ‎15‎, ‎2014 ‎3‎:‎28‎ ‎PM
To: Gerald Thomas
Cc: Morten Olav Hansen, Olav Poppe, dhis2-devs@xxxxxxxxxxxxxxxxxxx





Hi Gerald,
In general, a downgrade is tricky. You would need to really restore to 2.12 from a backup copy. In this case, I do not think it would really be necessary, since 2.13 should work. Are you certain this is not a browser caching issue? Did you try and confirm that no data is appearing in incognito mode of your browser or by completely clearing the browser cache? Are the analytics tables present in the database?




Regards,

Jason







On Wed, Jan 15, 2014 at 3:41 PM, Gerald Thomas <gerald.81@xxxxxxxxxxx> wrote:




Please any help??? I just want to finish with this issue. Please can anyone help me.






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From: Gerald Thomas
Sent: Tuesday, January 14, 2014 9:36 PM
To: Morten Olav Hansen, Olav Poppe
Cc: dhis2-devs@xxxxxxxxxxxxxxxxxxx







Hi all,

I remotely access the sever and I found that the analytics table update was completed successfully. But there is still no data and I can’t access the “data entry”.

Please can I take it back to version 2.12 and see if work on that version rather than 2.13????

If that process didn’t work; can I backup the database and uninstall and install postregsql again??

Finally, sorry about it but if I extract the database from the command line on Ubuntu where can I find the database???






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From: Morten Olav Hansen
Sent: Tuesday, January 14, 2014 9:13 PM
To: Olav Poppe
Cc: Gerald Thomas, dhis2-devs@xxxxxxxxxxxxxxxxxxx





Hi,



As Olav says, you might need to run the analytics table update. You can do this in:

<server>/dhis-web-reporting/displayDataMartForm.action




This will move all the required datavalues over to the analytics table (which is used for reporting). This usually happens late at night automatically, but if you server is down, it will not be run.




--
Morten



On Tue, Jan 14, 2014 at 5:54 PM, Olav Poppe <olav.poppe@xxxxxx> wrote:



Hi, have you run the analytics update?


Den 14. jan. 2014 kl. 17:27 skrev Gerald Thomas <gerald.81@xxxxxxxxxxx>:








Dear All,

One of my regional server which was running on version 2.10 keeps saying “waiting for localhost” forever on the firefox browser. As a means of maintenance, uninstall and install apache tomcat again without touching the postregsql but I opted for version 2.13 war file. After the installation, I login with the previous admin password but I can’t find any data when running report.

Please can someone help me because I know those information are within the database because my previous users profiles was still there.

Please it is urgent!!!!!






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