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Message #28475
Re: Surveillance Alerts - Sending Alerts
Hi,
I also see a need to be able to configure how we deal with (repeated)
alerts over time.
If the data is not changed the alert will be re-created every night as it
is right now, correct?
I have some ideas for improvements, but would be good to hear what others
are thinking here.
- should we have some kind of status on the alert, to turn it off or
"snooze (1 day, 3 days, 7 days etc.)" that the alert recipients can update?
- should we allow the pre-configuration of how alerts are repeated? -e.g.
send again after 1,3,5,7,10 days if data has not changed.
- should we allow for pre-configuration of escalating alerts where new user
groups are alerted if the alert is not "resolved"? E.g. (just an example):
<1st> (0 days) alert to <district surveillance officers>, <2nd> alert after
<7> days to <province surveillance officers>, <3rd> alert after <12 days>
to <national surveillance officers>
Ola
-----
----------------------------------
Ola Hodne Titlestad (Mr)
HISP
Department of Informatics
University of Oslo
Mobile: +47 48069736
Home address: Eftasåsen 68, 0687 Oslo, Norway. Googlemaps
link<https://maps.google.com/maps?q=Eftas%C3%A5sen+68,+0687+Oslo,+Norge&hl=en&ie=UTF8&sll=59.893855,10.785116&sspn=0.222842,0.585709&oq=eftas%C3%A5sen+68,+0687+Oslo,+&t=h&hnear=Eftas%C3%A5sen+68,+%C3%98stensj%C3%B8,+0687+Oslo,+Norway&z=16>
On 13 March 2014 09:13, Prosper BT <ptb3000@xxxxxxxxx> wrote:
> Thanks Guys,
>
> I think the role was also affecting its use, I go for user groups.
>
> Regards
>
>
> On Thu, Mar 13, 2014 at 11:12 AM, Lars Helge Øverland <larshelge@xxxxxxxxx
> > wrote:
>
>> Good. I would say lets change to groups, not too many are using it still.
>>
>> Lars
>> On Mar 12, 2014 6:44 PM, "Jim Grace" <jimgrace@xxxxxxxxx> wrote:
>>
>>> An option to configure this per validation rule group sounds fine. In
>>> the interest of not making this too complicated for the user, would it
>>> better to leave it with roles (optionally restricted within the org unit
>>> hierarchy), or change the implementation from roles to user groups
>>> (optionally restricted within the org unit hierarchy).
>>>
>>> Of course we could support both roles and user groups, but I'm just
>>> trying to see if we can keep it simpler for the user.
>>>
>>> Cheers,
>>> Jim
>>>
>>>
>>>
>>> On Wed, Mar 12, 2014 at 1:11 PM, Lars Helge Øverland <
>>> larshelge@xxxxxxxxx> wrote:
>>>
>>>> I think the suggestion from Jim is good. Could it be configurable by
>>>> validation rule group? So we have a true/false option "send alerts to users
>>>> within hierarchy only" or similar on the validation rule group. Then
>>>> messages only goes out to users who have the originating org unit of the
>>>> alert in their sub-hierarchies.
>>>>
>>>> I think in general having user roles and not user groups was a (my)
>>>> mistake - we could simply change it.
>>>>
>>>> regards,
>>>>
>>>> Lars
>>>>
>>>>
>>>>
>>>> On Thu, Mar 6, 2014 at 8:26 PM, Prosper BT <ptb3000@xxxxxxxxx> wrote:
>>>>
>>>>> Yes Jim this would suit my use case, but not sure if its global enough
>>>>> others can comment may be
>>>>>
>>>>>
>>>>> On Thu, Mar 6, 2014 at 10:23 PM, Jim Grace <jimgrace@xxxxxxxxx> wrote:
>>>>>
>>>>>> Maybe the most useful next step is to leave the user interface the
>>>>>> same, but filter for the organisation unit assigned to the user when
>>>>>> sending the messages. So for example a national user would see alerts from
>>>>>> anywhere in the country, but a district user would see alerts only from
>>>>>> within their district. (We probably should have done it that way in the
>>>>>> first place!) Would this help?
>>>>>>
>>>>>> Cheers,
>>>>>> Jim
>>>>>>
>>>>>>
>>>>>> On Thu, Mar 6, 2014 at 2:15 PM, Prosper BT <ptb3000@xxxxxxxxx> wrote:
>>>>>>
>>>>>>> Thanks Jim for the quick response.
>>>>>>>
>>>>>>> As we talk about the two the more I see them complicated.
>>>>>>>
>>>>>>> For the user role, my use case is on the Uganda national system
>>>>>>> where user roles and creating users is guarded like a gold mine. Only two
>>>>>>> people allowed to create roles and users though the rest of us can create
>>>>>>> user groups. But for now I will ask them to create a user role with only
>>>>>>> one role that can do much with the system and try it out.
>>>>>>>
>>>>>>> For the second one, my use case is in four districts where community
>>>>>>> health workers are sending weekly maternal surveillance reports. These are
>>>>>>> like over 4000 villages in level 5 on the hierarchy. I want districts at
>>>>>>> level 3 to receive alerts whenever a death is reported
>>>>>>>
>>>>>>> So if I implement it the way it is now, I have to create 4 district
>>>>>>> accounts and assign all them the alert user role. Once a death happen in
>>>>>>> one district all the districts will receive the alert.
>>>>>>>
>>>>>>> May be as you suggest we should add hierarchy selection (level) in
>>>>>>> creating the rule and if we specify sending to a given level (district,
>>>>>>> region, national,...) an alert is only sent to only users assigned to that
>>>>>>> level and only for that hierarchy of that orgunit.
>>>>>>>
>>>>>>> Example
>>>>>>>
>>>>>>> Uganda/Northern Region/Gulu District/Alur Soubcounty/Gulu
>>>>>>> Hospital/Village A
>>>>>>> Uganda/Western Region/Kibaale District/Mutoke Soubcounty/Kagadi
>>>>>>> Hospital/Village W
>>>>>>>
>>>>>>> If death is reported from Village W and the rule was set to send to
>>>>>>> only users at level 3 only users assigned to Kibaale District with the
>>>>>>> alert role should receive the alert, but if level 1 is chosen then all
>>>>>>> users assigned to Uganda would receive the alert.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Mar 6, 2014 at 9:39 PM, Jim Grace <jimgrace@xxxxxxxxx>wrote:
>>>>>>>
>>>>>>>> You also raise a good point about sending alerts from different
>>>>>>>> parts of the org unit hierarchy to different groups of users. I'm trying to
>>>>>>>> imagine how this could be configured. Perhaps when you configure a
>>>>>>>> validation rule group you could choose a point in the org unit hierarchy
>>>>>>>> and assign a user group to be alerted for organisations at or below that
>>>>>>>> point -- and then you could make similar assignments for other points in
>>>>>>>> the org unit hierarchy as well. This sounds very useful to me, if a bit
>>>>>>>> awkward. Can you imagine a simpler mechanism?
>>>>>>>>
>>>>>>>> If you can say a bit more about the use case, that also strengthens
>>>>>>>> the case for a new feature. In particular, can you tell me what kinds of
>>>>>>>> position(s) the users have who want to know about maternal or
>>>>>>>> neonatal deaths in their district?
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> Jim
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, Mar 6, 2014 at 1:17 PM, Jim Grace <jimgrace@xxxxxxxxx>wrote:
>>>>>>>>
>>>>>>>>> Prosper, thanks for the feedback. The role is only used to
>>>>>>>>> identify a group of users, so it doesn't matter what authorities the role
>>>>>>>>> has. You could create any number of otherwise dummy roles for this purpose.
>>>>>>>>>
>>>>>>>>> But your point is very well taken that user groups are in general
>>>>>>>>> easier to set up and administer (without needing the authority to create
>>>>>>>>> roles.) That's a very good suggestion for the future.
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>> Jim
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Thu, Mar 6, 2014 at 12:53 PM, Prosper BT <ptb3000@xxxxxxxxx>wrote:
>>>>>>>>>
>>>>>>>>>> Dear Team and Jim
>>>>>>>>>>
>>>>>>>>>> Thanks for this validation rule type that helps us send alerts
>>>>>>>>>> above set thresholds. Am planning to implement it on one of our use case -
>>>>>>>>>> Maternal and Neonatal Weekly death reports. Basically I want sms sent to a
>>>>>>>>>> group of users whenever a maternal or neonatal death is reported.
>>>>>>>>>>
>>>>>>>>>> First of all the two challenges I have are:
>>>>>>>>>>
>>>>>>>>>> - Sending to users assigned a given user role as opposed to
>>>>>>>>>> sending to users in a given group. Its easier to send to a user group as
>>>>>>>>>> opposed to the current design that only allows to send to users assigned a
>>>>>>>>>> given user role. First of all am not sure what different authorities this
>>>>>>>>>> role should have. Secondary in a situation where I have no rights to create
>>>>>>>>>> a user role I cant implement this like the case of Uganda national DHIS2.
>>>>>>>>>>
>>>>>>>>>> So I would suggest we either add sending to a user group.
>>>>>>>>>>
>>>>>>>>>> - Ability to localize the alerts to the hierarchy; right now we
>>>>>>>>>> can only send alerts to a central team otherwise it creates a lot of noise
>>>>>>>>>> if we send to user of lower levels for them to be relevant. A user in
>>>>>>>>>> districts B may not be interested in alerts from district C would rather
>>>>>>>>>> only receive from his only district. But currently if a user in District B
>>>>>>>>>> is assigned the alert role, he/she will receive alerts from all districts.
>>>>>>>>>>
>>>>>>>>>> Regards
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Prosper Behumbiize, MPH
>>>>>>>>>> Phone: +256 414 320076
>>>>>>>>>> Cell: +256 772 139037
>>>>>>>>>> +256 752 751776
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Prosper Behumbiize, MPH
>>>>>>> Phone: +256 414 320076
>>>>>>> Cell: +256 772 139037
>>>>>>> +256 752 751776
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Prosper Behumbiize, MPH
>>>>> Phone: +256 414 320076
>>>>> Cell: +256 772 139037
>>>>> +256 752 751776
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Mailing list: https://launchpad.net/~dhis2-devs
>>>>> Post to : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>>>>> Unsubscribe : https://launchpad.net/~dhis2-devs
>>>>> More help : https://help.launchpad.net/ListHelp
>>>>>
>>>>>
>>>>
>>>
>
>
> --
> Prosper Behumbiize, MPH
> Phone: +256 414 320076
> Cell: +256 772 139037
> +256 752 751776
>
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to : dhis2-devs@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-devs
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>
>
Follow ups
References
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Surveillance Alerts - Sending Alerts
From: Prosper BT, 2014-03-06
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Re: Surveillance Alerts - Sending Alerts
From: Jim Grace, 2014-03-06
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Re: Surveillance Alerts - Sending Alerts
From: Jim Grace, 2014-03-06
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Re: Surveillance Alerts - Sending Alerts
From: Prosper BT, 2014-03-06
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Re: Surveillance Alerts - Sending Alerts
From: Jim Grace, 2014-03-06
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Re: Surveillance Alerts - Sending Alerts
From: Prosper BT, 2014-03-06
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Re: Surveillance Alerts - Sending Alerts
From: Lars Helge Øverland, 2014-03-12
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Re: Surveillance Alerts - Sending Alerts
From: Jim Grace, 2014-03-12
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Re: Surveillance Alerts - Sending Alerts
From: Lars Helge Øverland, 2014-03-13
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Re: Surveillance Alerts - Sending Alerts
From: Prosper BT, 2014-03-13