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Re: grey color background in Data Visualizer of DHIS2

 

I faced a similar problem recently related to caching of the web server Are you running DHIS locally, or is it hosted on a server? 

In our case, we used nginx for caching, and I ended up having to disable the caching to solve the problem. We re-enabled it after a couple of days, and things worked fine after that - not sure what the problem was.

18. mars 2014 kl. 11:18 skrev Lars Helge Øverland <larshelge@xxxxxxxxx>:

> Try using chrome, click F12 to open the developer tools, select Console and look for red output.
> 
> Lars
> 
> 
> On Tue, Mar 18, 2014 at 12:15 PM, channara rin <rin.channara@xxxxxxxxx> wrote:
> i am sure. i logged in with admin user.
> 
> 
> On Mon, Mar 17, 2014 at 6:15 PM, Lars Helge Øverland <larshelge@xxxxxxxxx> wrote:
> Hi Channara,
> 
> please make sure that your user has the authority to "view data visualizer module" through its user roles.
> 
> regards,
> 
> Lars
> 
> 
> 
> On Mon, Mar 17, 2014 at 12:11 PM, channara rin <rin.channara@xxxxxxxxx> wrote:
> Dear all,
> I used DHIS 2.14.I meet one problem in DHIS2. After i logged-in, then i click on service--> Data Visualizer. it just showed only grey color background of Data visualizer (find attached file) for long time. Even i clear cache, change browser, change name of war file. afew day ago. it work very well.
> 
> Can anyone guide me how to fix it?
> 
> Thank you
> CHANNARA
> 
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