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Re: grey color background in Data Visualizer of DHIS2

 

Was not able to access your server (could be my network, which is unstable). 

Anyway, if you are accessing it directly (no reverse proxy) it is probably a different thing, and you should follow the advice already given to troubleshoot.



18. mars 2014 kl. 14:52 skrev channara rin <rin.channara@xxxxxxxxx>:

> i am use tomcat server. and run in locally. 
> you can test on my own server below:
> http://203.176.137.194:8090/flagship
> username : admin/district
> 
> 
> 
> On Tue, Mar 18, 2014 at 9:40 PM, Olav Poppe <olav.poppe@xxxxxx> wrote:
> I faced a similar problem recently related to caching of the web server Are you running DHIS locally, or is it hosted on a server? 
> 
> In our case, we used nginx for caching, and I ended up having to disable the caching to solve the problem. We re-enabled it after a couple of days, and things worked fine after that - not sure what the problem was.
> 
> 18. mars 2014 kl. 11:18 skrev Lars Helge Øverland <larshelge@xxxxxxxxx>:
> 
>> Try using chrome, click F12 to open the developer tools, select Console and look for red output.
>> 
>> Lars
>> 
>> 
>> On Tue, Mar 18, 2014 at 12:15 PM, channara rin <rin.channara@xxxxxxxxx> wrote:
>> i am sure. i logged in with admin user.
>> 
>> 
>> On Mon, Mar 17, 2014 at 6:15 PM, Lars Helge Øverland <larshelge@xxxxxxxxx> wrote:
>> Hi Channara,
>> 
>> please make sure that your user has the authority to "view data visualizer module" through its user roles.
>> 
>> regards,
>> 
>> Lars
>> 
>> 
>> 
>> On Mon, Mar 17, 2014 at 12:11 PM, channara rin <rin.channara@xxxxxxxxx> wrote:
>> Dear all,
>> I used DHIS 2.14.I meet one problem in DHIS2. After i logged-in, then i click on service--> Data Visualizer. it just showed only grey color background of Data visualizer (find attached file) for long time. Even i clear cache, change browser, change name of war file. afew day ago. it work very well.
>> 
>> Can anyone guide me how to fix it?
>> 
>> Thank you
>> CHANNARA
>> 
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> 
> 


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