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Re: Problem with resetting password on 2.15

 

Hi Elmarie,
This is just a partial solution, but hopefully will restore your access to
the system. Assuming you have direct access to the database (on the command
line or through PgAdmin), you can run the following:

update users set password = '48e8f1207baef1ef7fe478a57d19f2e5' where
username = 'admin'

This should enable you to log in with the default admin/district. But of
course you should then proceed to change this password.

Knut


On Wed, Aug 6, 2014 at 10:28 AM, Elmarie Claasen <elmarie@xxxxxxxx> wrote:

> Hi all,
>
>
>
> We have a problem with a database in which we activated the option that
> passwords must be reset every x months.
>
>
>
> Suddenly all of the Superusers are getting a message to reset the password
> which you follow and ‘save’ but saving does not log you into the database.
> When you go back to the login screen try to log in with the new password it
> says incorrect password because it evidently did not save the password.
> When you use the old password you simply get the same message to change
> your password.
>
>
>
> The database is on 2.15.
>
>
>
> We are now effectively logged out of the database – please help!
>
>
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Programme
>
> Tel:      041-367 1027
>
> Cell:     082 374 2209
>
> E-mail: elmarie@xxxxxxxx
>
> Skype:  elmarie.claasen52
>
>
>
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>


-- 
Knut Staring
Dept. of Informatics, University of Oslo
+4791880522
http://dhis2.org

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