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Re: Bug: with Template reminder message

 

Hi Tran,
This same scenario has happened on the wemr.ug What i noticed was the
program id is null. Like Sam says the deleted templates seem to remain in
the database.

One other thing I have noticed is, It seems that program stages whose
templates disappeared seem to send out reminders from other program stages.
On Nov 8, 2014 12:05 PM, "Sam Kasozi" <kasozis@xxxxxxxxx> wrote:

> Hi Tran, find attached a list of the template reminder messages the still
> exist as well as those that are missing.
>
> Somethings to note though:
> - Date Created and Last Updated seem to be the same. For the older
> templates created earlier that i modified recently, i.e. created 201-8-8
> and modified 2014 11-04 when i changed the template message format to
> beginning with '*Please note that ...*',  the last updated date was not
> changed.
>
> - Secondly, my assumption is that if i were to delete a template message
> reminder, then it would not appear in the database, unless i am mistaken.
>
> For that reason, i believe there is a process that runs that either
> removes the program/ stage IDs OR a bug that prevents those fields from
> being saves the very first time the template is created.
>
> P.s I had wanted to get you a copy of the dump, however i do not have
> access to the server at the moment.
>
>
> regards,
>
> Sam Kasozi
> Information Systems Consultant
> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
> +256 788 993565 | +256 757 662752
> kasozis@xxxxxxxxx | skasozi@xxxxxxxxxxx <kasozis@xxxxxxxxx> | Skype:
> sam.kasoziug
>
> On Sat, Nov 8, 2014 at 7:18 AM, Tran Chau (HISP Vietnam) <
> tran.hispvietnam@xxxxxxxxx> wrote:
>
>> Hi Sam,
>>
>> The template messages with id 8024, 8023,  8026, 8021, 8020 were removed
>> from program/program-stage.
>>
>> Are you sure if the missing templates do not belong to the id list above ?
>>
>> If the missing templates have program-id/program-stage-id, please give me
>> more information for testing.
>>
>> Tran.
>>
>>
>>
>> On Sat, Nov 8, 2014 at 1:07 AM, Sam Kasozi <kasozis@xxxxxxxxx> wrote:
>>
>>> Hi Tran, most of the message templates are old, however the ones in
>>> question are the last ones at the bottom of the list for VHF which begin
>>> with 'Please note... They were created 3 days ago (4/11/2014); which is
>>> about 3 days ago.
>>>
>>> Regards,
>>>
>>> Sam Kasozi
>>> Information Systems Consultant
>>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
>>> +256 757 662752 | +256 788 993565 | kasozis@xxxxxxxxx | Skype:
>>> sam.kasoziug
>>> On Nov 7, 2014 7:48 PM, "Tran Chau (HISP Vietnam)" <
>>> tran.hispvietnam@xxxxxxxxx> wrote:
>>>
>>>> Hi Sam,
>>>>
>>>> I didn't see the template messages which were created two days ago in
>>>> your csv file. Just there are template messages created on 8/8/2014.
>>>>
>>>> Can you check the log file if the template messages which you
>>>> created were removed ?
>>>>
>>>> Tran.
>>>>
>>>> On Fri, Nov 7, 2014 at 8:29 PM, Sam Kasozi <kasozis@xxxxxxxxx> wrote:
>>>>
>>>>> I have a tracker module (Multiple event with registration) with four
>>>>> stages.
>>>>>
>>>>> About 2 days ago, I created 3 template reminder messages for the
>>>>> registration and the 4 four stages, however yesterday, when I completed a
>>>>> stage and realized that no message was sent out; I looked at the program
>>>>> stages and found that template reminder messages for the program stages
>>>>> were missing.
>>>>>
>>>>> I am attaching a copy of the template reminder message from my
>>>>> database just in-case there is anything
>>>>>
>>>>>
>>>>> regards,
>>>>>
>>>>> Sam Kasozi
>>>>> Information Systems Consultant
>>>>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
>>>>> +256 788 993565 | +256 757 662752
>>>>> kasozis@xxxxxxxxx | skasozi@xxxxxxxxxxx <kasozis@xxxxxxxxx> | Skype:
>>>>> sam.kasoziug
>>>>>
>>>>> _______________________________________________
>>>>> Mailing list: https://launchpad.net/~dhis2-devs
>>>>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>>>>> Unsubscribe : https://launchpad.net/~dhis2-devs
>>>>> More help   : https://help.launchpad.net/ListHelp
>>>>>
>>>>>
>>>>
>>
>

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