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Re: Bug: with Template reminder message

 

Hi,

Could you please answer my previous email questions ?

Tran Chau.

On Sat, Nov 8, 2014 at 6:08 PM, Emma Kassy <ekassy29@xxxxxxxxx> wrote:

> Hi Tran,
> This same scenario has happened on the wemr.ug What i noticed was the
> program id is null. Like Sam says the deleted templates seem to remain in
> the database.
>
> One other thing I have noticed is, It seems that program stages whose
> templates disappeared seem to send out reminders from other program stages.
> On Nov 8, 2014 12:05 PM, "Sam Kasozi" <kasozis@xxxxxxxxx> wrote:
>
>> Hi Tran, find attached a list of the template reminder messages the still
>> exist as well as those that are missing.
>>
>> Somethings to note though:
>> - Date Created and Last Updated seem to be the same. For the older
>> templates created earlier that i modified recently, i.e. created 201-8-8
>> and modified 2014 11-04 when i changed the template message format to
>> beginning with '*Please note that ...*',  the last updated date was not
>> changed.
>>
>> - Secondly, my assumption is that if i were to delete a template message
>> reminder, then it would not appear in the database, unless i am mistaken.
>>
>> For that reason, i believe there is a process that runs that either
>> removes the program/ stage IDs OR a bug that prevents those fields from
>> being saves the very first time the template is created.
>>
>> P.s I had wanted to get you a copy of the dump, however i do not have
>> access to the server at the moment.
>>
>>
>> regards,
>>
>> Sam Kasozi
>> Information Systems Consultant
>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
>> +256 788 993565 | +256 757 662752
>> kasozis@xxxxxxxxx | skasozi@xxxxxxxxxxx <kasozis@xxxxxxxxx> | Skype:
>> sam.kasoziug
>>
>> On Sat, Nov 8, 2014 at 7:18 AM, Tran Chau (HISP Vietnam) <
>> tran.hispvietnam@xxxxxxxxx> wrote:
>>
>>> Hi Sam,
>>>
>>> The template messages with id 8024, 8023,  8026, 8021, 8020 were
>>> removed from program/program-stage.
>>>
>>> Are you sure if the missing templates do not belong to the id list above
>>> ?
>>>
>>> If the missing templates have program-id/program-stage-id, please give
>>> me more information for testing.
>>>
>>> Tran.
>>>
>>>
>>>
>>> On Sat, Nov 8, 2014 at 1:07 AM, Sam Kasozi <kasozis@xxxxxxxxx> wrote:
>>>
>>>> Hi Tran, most of the message templates are old, however the ones in
>>>> question are the last ones at the bottom of the list for VHF which begin
>>>> with 'Please note... They were created 3 days ago (4/11/2014); which is
>>>> about 3 days ago.
>>>>
>>>> Regards,
>>>>
>>>> Sam Kasozi
>>>> Information Systems Consultant
>>>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
>>>> +256 757 662752 | +256 788 993565 | kasozis@xxxxxxxxx | Skype:
>>>> sam.kasoziug
>>>> On Nov 7, 2014 7:48 PM, "Tran Chau (HISP Vietnam)" <
>>>> tran.hispvietnam@xxxxxxxxx> wrote:
>>>>
>>>>> Hi Sam,
>>>>>
>>>>> I didn't see the template messages which were created two days ago in
>>>>> your csv file. Just there are template messages created on 8/8/2014.
>>>>>
>>>>> Can you check the log file if the template messages which you
>>>>> created were removed ?
>>>>>
>>>>> Tran.
>>>>>
>>>>> On Fri, Nov 7, 2014 at 8:29 PM, Sam Kasozi <kasozis@xxxxxxxxx> wrote:
>>>>>
>>>>>> I have a tracker module (Multiple event with registration) with four
>>>>>> stages.
>>>>>>
>>>>>> About 2 days ago, I created 3 template reminder messages for the
>>>>>> registration and the 4 four stages, however yesterday, when I completed a
>>>>>> stage and realized that no message was sent out; I looked at the program
>>>>>> stages and found that template reminder messages for the program stages
>>>>>> were missing.
>>>>>>
>>>>>> I am attaching a copy of the template reminder message from my
>>>>>> database just in-case there is anything
>>>>>>
>>>>>>
>>>>>> regards,
>>>>>>
>>>>>> Sam Kasozi
>>>>>> Information Systems Consultant
>>>>>> HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
>>>>>> +256 788 993565 | +256 757 662752
>>>>>> kasozis@xxxxxxxxx | skasozi@xxxxxxxxxxx <kasozis@xxxxxxxxx> | Skype:
>>>>>> sam.kasoziug
>>>>>>
>>>>>> _______________________________________________
>>>>>> Mailing list: https://launchpad.net/~dhis2-devs
>>>>>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
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>>>>>>
>>>>>>
>>>>>
>>>
>>

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