dhis2-devs team mailing list archive

[Abyot Gizaw <abyota@xxxxxxxxx>]

Hi Jose,

It is really difficult to tell what is happening here. Obviously, when any
of these "Weird behavior" happen, looking into log files helps quite a lot.
So next time see if anything is written onto your browser network/console
tab.

Another key issue you need to keep in mind is, whenever a meta-data is
changed (for example, option(set), data element, program(stage)...) you
need to clear your cache - we are still looking for a better way of
handling this automatically.

Hope we pinpoint the issue and address it.

---
Thank you,
Abyot.

On Sat, Feb 28, 2015 at 3:41 PM, Jose Garcia Muñoz <josemp10@xxxxxxxxx>
wrote:

>
> Hi there!
>
> Since a while ago, we and our users are noted a strange behaviour using
> the Event Capture app in the 2.17. The main issues are:
>
> 1) Sometimes, once you have selected one orgunit, the dropdown list with
> the programs is empty (although the program is activated on the orgunit,
> and was working before)
>
> 2) Sometimes, once you have selected an orgunit and a program, the
> 'Register Event' button does not appear
>
> 3) Sometimes, when we are in the dataentry screen of one event (custom
> form), the DataElements don't populate their options in their dropdownlist
> (although it was working before).
>
> I could not find a pattern so it is quite difficult to replicate them. It
> seems that 1) and 3) may happen when we add a new DataElement in a SEwoR
> program (but I am not completely sure about it). Sometimes everything backs
> to normal in a matter of minutes, other times it takes hours or even one
> day. Also, many times I cleaned the browser cache but the problems persist.
>
> I am sorry but I can not give you more details, It is quite confused :),
> any ideas?
>
> Many thanks
> Jose
>
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