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Re: [Bug 1425553] [NEW] event capture failing to load programes (Tracker)

 

Hi All,
My apologies for the earlier bug report that i made. i have noticed that it was my web browsers which was not clearing cache properly. I finally mange to clear the cache using the DHIS2 browser cache.


I have also tagged this bug report as invalid on launchpad.
Thank you for your response.


-----Original Message-----
From: Abyot Gizaw <abyota@xxxxxxxxx>
To: chidza <chidza@xxxxxxx>
Cc: dhis2-devs <dhis2-devs@xxxxxxxxxxxxxxxxxxx>
Sent: Thu, Feb 26, 2015 10:25 am
Subject: Re: [Dhis2-devs] [Bug 1425553] [NEW] event capture failing to load programes (Tracker)

  Hi,

I am not able to reproduce this both in 2.17 and 2.18.?


The issue you mentioned that organisation unit tree is not clickable is intentional - it comes ready for click once meta-data is fully downloaded. So a most likely scenario in your case, downloading meta-data has failed somewhere ... there should be an error log in your browser console or network tab. Would be nice if you could share us anything from there.


You can clean your browser cache and try again one more time.




---
Thank you,

Abyot.



 
On Wed, Feb 25, 2015 at 3:53 PM, lawrence <chidza@xxxxxxx> wrote:
Public bug reported:
 
 DHIS2 versions 2.17 and 2.18 are failing to load meta-data on event capture. the only meta-data which is loading is the organization units and that area is not click-able.
 Again event capture is not loading programs even on the live server there is the same problem. These problems are occurring in all the web browsers i am using (chrome, firefox and opera)
 
 ** Affects: dhis2
 ? ? ?Importance: Undecided
 ? ? ? ? ?Status: New
 
 --
 You received this bug notification because you are a member of DHIS 2
 developers, which is subscribed to DHIS.
 https://bugs.launchpad.net/bugs/1425553
 
 Title:
 ? event capture failing to load programes (Tracker)
 
 Status in DHIS 2:
 ? New
 
 Bug description:
 ? DHIS2 versions 2.17 and 2.18 are failing to load meta-data on event capture. the only meta-data which is loading is the organization units and that area is not click-able.
 ? Again event capture is not loading programs even on the live server there is the same problem. These problems are occurring in all the web browsers i am using (chrome, firefox and opera)
 
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