dhis2-devs team mailing list archive

[Morten Olav Hansen <mortenoh@xxxxxxxxx>]

Please let us know how that fix works for you Elmarie, the log you sent me
seems to point somewhere else, but maybe it's not the correct part of the
log.

--
Morten

On Mon, Jan 25, 2016 at 1:56 PM, Alex Tumwesigye <atumwesigye@xxxxxxxxx>
wrote:

> Dear Elmarie,
> Quick fix is to backup your SMS configuration settings. Then delete the
> SMS_CONIFG or keySmsConfig row in the systemsettings table, restart the
> instance and then restore your settings.
>
>
> Alex
>
> On Mon, Jan 25, 2016 at 9:38 AM, Elmarie Claasen <elmarie@xxxxxxxx> wrote:
>
>> Hi Morten,
>>
>>
>>
>> Here is the log file from the error we got from starting up the instance
>> on 2.22 and going into Settings App.
>>
>> Hope this can assist to identify the error. We have no problem opening
>> settings in 2.19, 2.20 and 2.21 for the same instance.
>>
>>
>>
>> Regards,
>>
>>
>>
>> *Elmarie Claasen*
>>
>> [image: Hisp logo]
>>
>> Project Manager
>>
>> Health Information Systems Program
>>
>> Tel:      041-367 1027
>>
>> Cell:     082 374 2209
>>
>> E-mail: elmarie@xxxxxxxx
>>
>> Skype:  elmarie.claasen52
>>
>>
>>
>>
>>
>> This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer
>> .   Please read the disclaimer before opening any attachment or taking
>> any other action in terms of this electronic transmission.
>> If you cannot access the disclaimer, kindly send an email to disclaimer@xxxxxxxx
>> and a copy will be provided to you. By replying to this e-mail or opening
>> any attachment you agree to be bound by the provisions of the disclaimer.
>>
>>
>>
>> *From:* Morten Olav Hansen [mailto:mortenoh@xxxxxxxxx]
>> *Sent:* 22 January 2016 06:11 AM
>> *To:* Alex Tumwesigye
>> *Cc:* Elmarie Claasen; brendon@xxxxxxxx; DHIS 2 developers
>>
>> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
>> to 2.22
>>
>>
>>
>> Hi
>>
>>
>>
>> This seems to be linked to a wrong configuration in your database..
>>
>> http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500
>> Internal Server Error 503ms]
>>
>>
>>
>> There should have been a stack trace on the server side as part of this
>> 500 error, could you provide that? did you by any chance have SMS gateway
>> configured before you upgraded? (there have been some config errors linked
>> to this)
>>
>>
>> --
>> Morten
>>
>>
>>
>> On Thu, Jan 21, 2016 at 7:17 PM, Alex Tumwesigye <atumwesigye@xxxxxxxxx>
>> wrote:
>>
>> Dear Elmarie/Knut,
>>
>>
>>
>> We experienced the same. We (Prosper and I) have shared with Markus the
>> error.
>>
>>
>>
>> Alex
>>
>>
>>
>> On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen <elmarie@xxxxxxxx>
>> wrote:
>>
>> Hi Knut,
>>
>>
>>
>> Thanks, this seems to be the main error on the browser console – can you
>> assist with what the problem could be?
>>
>>
>>
>> Failed to load system settings: Object { readyState: 4,
>> getResponseHeader: .ajax/v.getResponseHeader(), getAllResponseHeaders:
>> .ajax/v.getAllResponseHeaders(), setRequestHeader:
>> .ajax/v.setRequestHeader(), overrideMimeType: .ajax/v.overrideMimeType(),
>> statusCode: .ajax/v.statusCode(), abort: .ajax/v.abort(), state:
>> .Deferred/d.state(), always: .Deferred/d.always(), promise:
>> .Deferred/d.promise(), 10 more… }
>>
>>
>>
>> The full browser console message is attached.
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>>
>> *Elmarie Claasen*
>>
>> [image: Hisp logo]
>>
>> Project Manager
>>
>> Health Information Systems Program
>>
>> Tel:      041-367 1027
>>
>> Cell:     082 374 2209
>>
>> E-mail: elmarie@xxxxxxxx
>>
>> Skype:  elmarie.claasen52
>>
>>
>>
>>
>>
>> This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer
>> .   Please read the disclaimer before opening any attachment or taking
>> any other action in terms of this electronic transmission.
>> If you cannot access the disclaimer, kindly send an email to disclaimer@xxxxxxxx
>> and a copy will be provided to you. By replying to this e-mail or opening
>> any attachment you agree to be bound by the provisions of the disclaimer.
>>
>>
>>
>> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
>> *Sent:* 21 January 2016 01:34 PM
>> *To:* Elmarie Claasen
>> *Cc:* DHIS 2 developers; brendon@xxxxxxxx
>> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
>> to 2.22
>>
>>
>>
>> Whenever the GUI seems to be hanging/spinning, it is helpful if you open
>> the browser console and look for errors there.
>>
>>
>>
>> Knut
>>
>>
>>
>> On Thu, Jan 21, 2016 at 12:14 PM, Elmarie Claasen <elmarie@xxxxxxxx>
>> wrote:
>>
>> Hi all,
>>
>>
>>
>> Please see the email below from our ICT specialist J
>>
>> Can you please assist with possible cause of this problem or is it a bug
>> although I do see that the Settings page open on the SL Demo.
>>
>>
>>
>> Thanks
>>
>>
>>
>> Elmarie Claasen
>>
>> HISP-SA
>>
>>
>>
>> *From:* Brendon Lines [mailto:brendon@xxxxxxxx]
>> *Sent:* 21 January 2016 01:09 PM
>> *To:* Elmarie Claasen
>> *Subject:* Possible 2.22 bug
>>
>>
>>
>> Hi there,
>>
>>
>>
>> I am having an issue with bringing up the settings page using war 2.22.
>> The circle just carries on spinning.
>>
>>
>>
>> I have created the dhis.conf file with the following details and deleted
>> hibernate.properties:
>>
>> *# Hibernate SQL dialect*
>>
>> *connection.dialect = org.hibernate.dialect.PostgreSQLDialect*
>>
>> *# JDBC driver class*
>>
>> *connection.driver_class = org.postgresql.Driver*
>>
>> *# JDBC driver connection URL*
>>
>> *connection.url = jdbc:postgresql://IP:PORT/DB name*
>>
>> *# Database username*
>>
>> *connection.username = dhis*
>>
>> *# Database password*
>>
>> *connection.password = xxxxxxxxxxxxxxxxxxxxxxxxxxxx*
>>
>> *# Database schema behavior, can be validate, update, create, create-drop*
>>
>> *connection.schema = update*
>>
>> *# Encryption password (sensitive)*
>>
>> *encryption.password = xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx*
>>
>>
>>
>> I have added the 2 java policy files under  (that being Local_policy and
>> US_export_policy.jar
>>
>> */usr/lib/jvm/java-8-oracle/jre/lib/security*
>>
>>
>>
>> I upgraded from war / DB 2.19, the process I followed was, ran upgrade
>> script from 2.19 - 2.20 on DB, downloaded war 2.20 and started tomcat, then
>> shutdown tomcat, deleted WAR 2.20 and downloaded WAR 2.21 started tomcat
>> and allowed everything to run, shutdown tomcat, deleted war 2.21, deleted
>> hibernate.properties and created dhis.conf, downloaded 2.22 and started
>> tomcat.
>>
>>
>>
>> All other aspects of the application open and run, the only issue is
>> opening settings, is there something im missing. There are no errors in the
>> catalina.out log file.
>>
>>
>>
>> Java Java-8-oracle/jre - 1.8.0.66
>>
>> Tomcat 8.0.26
>>
>> O/S: Linux 14.04 amd64
>>
>> Java opts:
>>
>> -Xmx1962m -Xms981m -XX:MaxPermSize=500m -XX:PermSize=200m
>>
>> Build Version: 21773
>>
>> Build date: 2016/01/21 09:45
>>
>>
>>
>>
>>
>>
>>
>> Brendon lines
>>
>> HISP
>>
>> Cell: 078 4444 568
>>
>> [image: hisp_banner]
>>
>>
>>
>>
>>
>> *This message and any attachments are subject to a disclaimer published
>> at http://www.hisp.org/policies.html#comms_disclaimer
>> <http://www.hisp.org/policies.html#comms_disclaimer>.  Please read the
>> disclaimer before opening any attachment or taking any other action in
>> terms of this electronic transmission.  If you cannot access the
>> disclaimer, kindly send an email to disclaimer@xxxxxxxx
>> <disclaimer@xxxxxxxx> and a copy will be provided to you. By replying to
>> this e-mail or opening any attachment you agree to be bound by the
>> provisions of the disclaimer.*
>>
>>
>>
>> *This message and any attachments are subject to a disclaimer published
>> at http://www.hisp.org/policies.html#comms_disclaimer
>> <http://www.hisp.org/policies.html#comms_disclaimer>.  Please read the
>> disclaimer before opening any attachment or taking any other action in
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>>
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-devs
>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-devs
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>>
>>
>>
>> --
>>
>> Knut Staring
>>
>> Dept. of Informatics, University of Oslo
>>
>> Norway: +4791880522
>>
>> Skype: knutstar
>>
>> http://dhis2.org
>>
>>
>>
>> *This message and any attachments are subject to a disclaimer published
>> at http://www.hisp.org/policies.html#comms_disclaimer
>> <http://www.hisp.org/policies.html#comms_disclaimer>.  Please read the
>> disclaimer before opening any attachment or taking any other action in
>> terms of this electronic transmission.  If you cannot access the
>> disclaimer, kindly send an email to disclaimer@xxxxxxxx
>> <disclaimer@xxxxxxxx> and a copy will be provided to you. By replying to
>> this e-mail or opening any attachment you agree to be bound by the
>> provisions of the disclaimer.*
>>
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-devs
>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-devs
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>>
>>
>>
>> --
>>
>> Alex Tumwesigye
>>
>>
>>
>> Technical Advisor - DHIS2 (Consultant),
>> Ministry of Health/AFENET
>>
>> Kampala
>>
>> Uganda
>>
>> IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya
>>
>> IT Specialist (Servers, Networks and Security, Health Information Systems
>> - DHIS2 ) & Solar Consultant
>>
>> +256 774149 775, + 256 759 800161
>>
>>
>> "I don't want to be anything other than what I have been - one tree hill "
>>
>>
>> _______________________________________________
>> Mailing list: https://launchpad.net/~dhis2-devs
>> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>> Unsubscribe : https://launchpad.net/~dhis2-devs
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>>
>> *This message and any attachments are subject to a disclaimer published
>> at http://www.hisp.org/policies.html#comms_disclaimer
>> <http://www.hisp.org/policies.html#comms_disclaimer>.  Please read the
>> disclaimer before opening any attachment or taking any other action in
>> terms of this electronic transmission.  If you cannot access the
>> disclaimer, kindly send an email to disclaimer@xxxxxxxx
>> <disclaimer@xxxxxxxx> and a copy will be provided to you. By replying to
>> this e-mail or opening any attachment you agree to be bound by the
>> provisions of the disclaimer.*
>>
>
>
>
> --
> Alex Tumwesigye
>
> Technical Advisor - DHIS2 (Consultant),
> Ministry of Health/AFENET
> Kampala
> Uganda
>
> IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya
>
> IT Specialist (Servers, Networks and Security, Health Information Systems
> - DHIS2 ) & Solar Consultant
>
> +256 774149 775, + 256 759 800161
>
> "I don't want to be anything other than what I have been - one tree hill "
>