dhis2-devs team mailing list archive

[Jason Pickering <jason.p.pickering@xxxxxxxxx>]

Hi Elmarie,

I have also seen some other issues when certain metadata elements are not
configured properly. 2.22 is a bit stricter on medata validity. Please open
up your browser and post a copy of the console log there if there are any
Javascript errors.

Best regards,
Jason



On Mon, Jan 25, 2016 at 8:24 AM, Elmarie Claasen <elmarie@xxxxxxxx> wrote:

> Thanks we will try this although that specific instance had NO SMS or
> email settings configured so I doubt that this will be the problem
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Program
>
> Tel:      041-367 1027
>
> Cell:     082 374 2209
>
> E-mail: elmarie@xxxxxxxx
>
> Skype:  elmarie.claasen52
>
>
>
>
>
> This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer
> .   Please read the disclaimer before opening any attachment or taking any
> other action in terms of this electronic transmission.
> If you cannot access the disclaimer, kindly send an email to disclaimer@xxxxxxxx
> and a copy will be provided to you. By replying to this e-mail or opening
> any attachment you agree to be bound by the provisions of the disclaimer.
>
>
>
> *From:* Alex Tumwesigye [mailto:atumwesigye@xxxxxxxxx]
> *Sent:* 25 January 2016 09:13 AM
> *To:* Ola Hodne Titlestad
> *Cc:* Elmarie Claasen; dhis2-devs; brendon@xxxxxxxx; Morten Olav Hansen
>
> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
> to 2.22
>
>
>
> Hi,
>
>
>
> The SQL statement required is:
>
>
>
> delete from systemsetting where name='SMS_CONFIG' or name='keySmsConfig';
>
>
>
> Alex
>
>
>
> On Mon, Jan 25, 2016 at 9:53 AM, Ola Hodne Titlestad <olati@xxxxxxxxxx>
> wrote:
>
> Hi,
>
> I just heard from Alex and Prosper in Uganda that this problem is caused
> by a change in the sms gateway configuration in 2.22, so most likely
> affects all instances that make use of this feature.
>
> Manually deleting the existing sms gateway configuration in the database
> before upgrading to 2.22 seems to do the trick.
>
> Alex, maybe you could add the sql statement here?
>
> Ola
>
> On 25 Jan 2016 07:38, "Elmarie Claasen" <elmarie@xxxxxxxx> wrote:
>
> Hi Morten,
>
>
>
> Here is the log file from the error we got from starting up the instance
> on 2.22 and going into Settings App.
>
> Hope this can assist to identify the error. We have no problem opening
> settings in 2.19, 2.20 and 2.21 for the same instance.
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Program
>
> Tel:      041-367 1027
>
> Cell:     082 374 2209
>
> E-mail: elmarie@xxxxxxxx
>
> Skype:  elmarie.claasen52
>
>
>
>
>
> This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer
> .   Please read the disclaimer before opening any attachment or taking any
> other action in terms of this electronic transmission.
> If you cannot access the disclaimer, kindly send an email to disclaimer@xxxxxxxx
> and a copy will be provided to you. By replying to this e-mail or opening
> any attachment you agree to be bound by the provisions of the disclaimer.
>
>
>
> *From:* Morten Olav Hansen [mailto:mortenoh@xxxxxxxxx]
> *Sent:* 22 January 2016 06:11 AM
> *To:* Alex Tumwesigye
> *Cc:* Elmarie Claasen; brendon@xxxxxxxx; DHIS 2 developers
> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
> to 2.22
>
>
>
> Hi
>
>
>
> This seems to be linked to a wrong configuration in your database..
>
> http://pec.dhis.dhmis.org/staging/api/configuration [HTTP/1.1 500
> Internal Server Error 503ms]
>
>
>
> There should have been a stack trace on the server side as part of this
> 500 error, could you provide that? did you by any chance have SMS gateway
> configured before you upgraded? (there have been some config errors linked
> to this)
>
>
> --
> Morten
>
>
>
> On Thu, Jan 21, 2016 at 7:17 PM, Alex Tumwesigye <atumwesigye@xxxxxxxxx>
> wrote:
>
> Dear Elmarie/Knut,
>
>
>
> We experienced the same. We (Prosper and I) have shared with Markus the
> error.
>
>
>
> Alex
>
>
>
> On Thu, Jan 21, 2016 at 2:51 PM, Elmarie Claasen <elmarie@xxxxxxxx> wrote:
>
> Hi Knut,
>
>
>
> Thanks, this seems to be the main error on the browser console – can you
> assist with what the problem could be?
>
>
>
> Failed to load system settings: Object { readyState: 4, getResponseHeader:
> .ajax/v.getResponseHeader(), getAllResponseHeaders:
> .ajax/v.getAllResponseHeaders(), setRequestHeader:
> .ajax/v.setRequestHeader(), overrideMimeType: .ajax/v.overrideMimeType(),
> statusCode: .ajax/v.statusCode(), abort: .ajax/v.abort(), state:
> .Deferred/d.state(), always: .Deferred/d.always(), promise:
> .Deferred/d.promise(), 10 more… }
>
>
>
> The full browser console message is attached.
>
>
>
>
>
> Regards,
>
>
>
> *Elmarie Claasen*
>
> [image: Hisp logo]
>
> Project Manager
>
> Health Information Systems Program
>
> Tel:      041-367 1027
>
> Cell:     082 374 2209
>
> E-mail: elmarie@xxxxxxxx
>
> Skype:  elmarie.claasen52
>
>
>
>
>
> This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer
> .   Please read the disclaimer before opening any attachment or taking any
> other action in terms of this electronic transmission.
> If you cannot access the disclaimer, kindly send an email to disclaimer@xxxxxxxx
> and a copy will be provided to you. By replying to this e-mail or opening
> any attachment you agree to be bound by the provisions of the disclaimer.
>
>
>
> *From:* Knut Staring [mailto:knutst@xxxxxxxxx]
> *Sent:* 21 January 2016 01:34 PM
> *To:* Elmarie Claasen
> *Cc:* DHIS 2 developers; brendon@xxxxxxxx
> *Subject:* Re: [Dhis2-devs] Problem opening settings app after updating
> to 2.22
>
>
>
> Whenever the GUI seems to be hanging/spinning, it is helpful if you open
> the browser console and look for errors there.
>
>
>
> Knut
>
>
>
> On Thu, Jan 21, 2016 at 12:14 PM, Elmarie Claasen <elmarie@xxxxxxxx>
> wrote:
>
> Hi all,
>
>
>
> Please see the email below from our ICT specialist J
>
> Can you please assist with possible cause of this problem or is it a bug
> although I do see that the Settings page open on the SL Demo.
>
>
>
> Thanks
>
>
>
> Elmarie Claasen
>
> HISP-SA
>
>
>
> *From:* Brendon Lines [mailto:brendon@xxxxxxxx]
> *Sent:* 21 January 2016 01:09 PM
> *To:* Elmarie Claasen
> *Subject:* Possible 2.22 bug
>
>
>
> Hi there,
>
>
>
> I am having an issue with bringing up the settings page using war 2.22.
> The circle just carries on spinning.
>
>
>
> I have created the dhis.conf file with the following details and deleted
> hibernate.properties:
>
> *# Hibernate SQL dialect*
>
> *connection.dialect = org.hibernate.dialect.PostgreSQLDialect*
>
> *# JDBC driver class*
>
> *connection.driver_class = org.postgresql.Driver*
>
> *# JDBC driver connection URL*
>
> *connection.url = jdbc:postgresql://IP:PORT/DB name*
>
> *# Database username*
>
> *connection.username = dhis*
>
> *# Database password*
>
> *connection.password = xxxxxxxxxxxxxxxxxxxxxxxxxxxx*
>
> *# Database schema behavior, can be validate, update, create, create-drop*
>
> *connection.schema = update*
>
> *# Encryption password (sensitive)*
>
> *encryption.password = xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx*
>
>
>
> I have added the 2 java policy files under  (that being Local_policy and
> US_export_policy.jar
>
> */usr/lib/jvm/java-8-oracle/jre/lib/security*
>
>
>
> I upgraded from war / DB 2.19, the process I followed was, ran upgrade
> script from 2.19 - 2.20 on DB, downloaded war 2.20 and started tomcat, then
> shutdown tomcat, deleted WAR 2.20 and downloaded WAR 2.21 started tomcat
> and allowed everything to run, shutdown tomcat, deleted war 2.21, deleted
> hibernate.properties and created dhis.conf, downloaded 2.22 and started
> tomcat.
>
>
>
> All other aspects of the application open and run, the only issue is
> opening settings, is there something im missing. There are no errors in the
> catalina.out log file.
>
>
>
> Java Java-8-oracle/jre - 1.8.0.66
>
> Tomcat 8.0.26
>
> O/S: Linux 14.04 amd64
>
> Java opts:
>
> -Xmx1962m -Xms981m -XX:MaxPermSize=500m -XX:PermSize=200m
>
> Build Version: 21773
>
> Build date: 2016/01/21 09:45
>
>
>
>
>
>
>
> Brendon lines
>
> HISP
>
> Cell: 078 4444 568
>
> [image: hisp_banner]
>
>
>
>
>
> *This message and any attachments are subject to a disclaimer published at
> http://www.hisp.org/policies.html#comms_disclaimer
> <http://www.hisp.org/policies.html#comms_disclaimer>.  Please read the
> disclaimer before opening any attachment or taking any other action in
> terms of this electronic transmission.  If you cannot access the
> disclaimer, kindly send an email to disclaimer@xxxxxxxx
> <disclaimer@xxxxxxxx> and a copy will be provided to you. By replying to
> this e-mail or opening any attachment you agree to be bound by the
> provisions of the disclaimer.*
>
>
>
> *This message and any attachments are subject to a disclaimer published at
> http://www.hisp.org/policies.html#comms_disclaimer
> <http://www.hisp.org/policies.html#comms_disclaimer>.  Please read the
> disclaimer before opening any attachment or taking any other action in
> terms of this electronic transmission.  If you cannot access the
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> <disclaimer@xxxxxxxx> and a copy will be provided to you. By replying to
> this e-mail or opening any attachment you agree to be bound by the
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>
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help   : https://help.launchpad.net/ListHelp
>
>
>
>
>
> --
>
> Knut Staring
>
> Dept. of Informatics, University of Oslo
>
> Norway: +4791880522
>
> Skype: knutstar
>
> http://dhis2.org
>
>
>
> *This message and any attachments are subject to a disclaimer published at
> http://www.hisp.org/policies.html#comms_disclaimer
> <http://www.hisp.org/policies.html#comms_disclaimer>.  Please read the
> disclaimer before opening any attachment or taking any other action in
> terms of this electronic transmission.  If you cannot access the
> disclaimer, kindly send an email to disclaimer@xxxxxxxx
> <disclaimer@xxxxxxxx> and a copy will be provided to you. By replying to
> this e-mail or opening any attachment you agree to be bound by the
> provisions of the disclaimer.*
>
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help   : https://help.launchpad.net/ListHelp
>
>
>
>
>
> --
>
> Alex Tumwesigye
>
>
>
> Technical Advisor - DHIS2 (Consultant),
> Ministry of Health/AFENET
>
> Kampala
>
> Uganda
>
> IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya
>
> IT Specialist (Servers, Networks and Security, Health Information Systems
> - DHIS2 ) & Solar Consultant
>
> +256 774149 775, + 256 759 800161
>
>
> "I don't want to be anything other than what I have been - one tree hill "
>
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help   : https://help.launchpad.net/ListHelp
>
>
>
>
>
> *This message and any attachments are subject to a disclaimer published at
> http://www.hisp.org/policies.html#comms_disclaimer
> <http://www.hisp.org/policies.html#comms_disclaimer>.  Please read the
> disclaimer before opening any attachment or taking any other action in
> terms of this electronic transmission.  If you cannot access the
> disclaimer, kindly send an email to disclaimer@xxxxxxxx
> <disclaimer@xxxxxxxx> and a copy will be provided to you. By replying to
> this e-mail or opening any attachment you agree to be bound by the
> provisions of the disclaimer.*
>
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help   : https://help.launchpad.net/ListHelp
>
>
>
>
>
> --
>
> Alex Tumwesigye
>
>
>
> Technical Advisor - DHIS2 (Consultant),
> Ministry of Health/AFENET
>
> Kampala
>
> Uganda
>
> IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya
>
> IT Specialist (Servers, Networks and Security, Health Information Systems
> - DHIS2 ) & Solar Consultant
>
> +256 774149 775, + 256 759 800161
>
>
> "I don't want to be anything other than what I have been - one tree hill "
>
> *This message and any attachments are subject to a disclaimer published at
> http://www.hisp.org/policies.html#comms_disclaimer
> <http://www.hisp.org/policies.html#comms_disclaimer>.  Please read the
> disclaimer before opening any attachment or taking any other action in
> terms of this electronic transmission.  If you cannot access the
> disclaimer, kindly send an email to disclaimer@xxxxxxxx
> <disclaimer@xxxxxxxx> and a copy will be provided to you. By replying to
> this e-mail or opening any attachment you agree to be bound by the
> provisions of the disclaimer.*
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to     : dhis2-devs@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help   : https://help.launchpad.net/ListHelp
>
>


-- 
Jason P. Pickering
email: jason.p.pickering@xxxxxxxxx
tel:+46764147049