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Mailing list archive
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Message #44373
Re: [Dhis2-users] Event Capture problems
Oh, boy, do I feel stupid!! The program assignment!!! That was it! Thank
you Abyot!!
*Laura E. Lincks*
Database Manager/Developer
ICAP - Columbia University
Mailman School of Public Health
60 Haven Ave, Floor B1
New York, NY 10032
Tel: 212 304 7132
On Mon, Apr 11, 2016 at 5:18 PM, Abyot Gizaw <abyota@xxxxxxxxx> wrote:
> Hi Laura,
>
> I can only think of two things
>
> - cache is cleared? every time a metadata is changed it is important
> to clear cache
> - program assigned to user role? make sure the user has access to the
> program.
>
>
>
>
> ---
> Thank you,
> Abyot.
>
> On Mon, Apr 11, 2016 at 11:13 PM, Laura E. Lincks <
> laura.lincks@xxxxxxxxxxxxxxxxx> wrote:
>
>> Version:2.22Build revision:
>> 21878
>>
>> I'm now encountering a similar issue to this original post.
>>
>> We have a program A with one program stage assigned to every facility in
>> the instance. It works properly.
>>
>> We just now added a new program B with a new program stage and assigned
>> it to every facility in the instance. Data elements have been assigned to
>> the stage and a tracked entity with 2 attributes (the same ones used for
>> Program A) have been assigned to program B.
>>
>> When I go to do data entry using Tracker Capture and pick a facility, the
>> only program available in the pull down is Program A... although Program B
>> is set up the same way. I have cleared the cache per the method outlined
>> here <https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache>,
>> logged in to the instance in Incognito mode to no avail. I've even run
>> Analytics and cleared the Cache through the Data Administration app. I
>> cannot access Program B.
>>
>> Any ideas please?
>>
>>
>>
>>
>> *Laura E. Lincks*
>> Database Manager/Developer
>> ICAP - Columbia University
>> Mailman School of Public Health
>> 60 Haven Ave, Floor B1
>> New York, NY 10032
>> Tel: 212 304 7132
>>
>> On Fri, Oct 30, 2015 at 3:07 PM, Iuri Fanti <iuri.fanti@xxxxxxxxx> wrote:
>>
>>> Hi Abyot, thanks for your reply.
>>>
>>> I just installed the 2.21 version (on Tomcat), and I cleared the
>>> browser cache and cookies so many times, but still no luck. Just to be
>>> sure, I created a brand new database: only one option set, only one
>>> data element, only one program (without registration), only one
>>> organization unit; I assigned the option set to the data element, the
>>> data element to the program stage, and the program to the orgunit.
>>> When I click on the drop down menu of the data element "DA gender",
>>> what I get is in the picture attached.. :( Obviously I checked a
>>> hundred times the option management (also attached). I attach a dump
>>> of my db (MySQL) as well.
>>>
>>> Thanks in advance,
>>>
>>> Iuri
>>>
>>>
>>> 2015-10-29 19:03 GMT+01:00 Abyot Gizaw <abyota@xxxxxxxxx>:
>>> > Hi Iuri,
>>> >
>>> > That shouldn't really stop you from proceeding. Which version of dhis2
>>> are
>>> > you using? Also make sure you have cleared your browser cache.
>>> >
>>> >
>>> > ---
>>> > Thank you,
>>> > Abyot.
>>> >
>>> > On Thu, Oct 29, 2015 at 2:49 PM, Iuri Fanti <iuri.fanti@xxxxxxxxx>
>>> wrote:
>>> >>
>>> >> Sure. When I click on "Event Capture", the console shows me these
>>> >> messages:
>>> >>
>>> >> Creating Application Cache with manifest
>>> >>
>>> http://localhost:8080/dhis/dhis-web-event-capture/cacheManifest.action
>>> >> index.html:1 Application Cache Checking event
>>> >> index.html:1 Application Cache Error event: Failed to parse manifest
>>> >>
>>> http://localhost:8080/dhis/dhis-web-event-capture/cacheManifest.action
>>> >> angular.js:87 GET
>>> >> http://localhost:8080/dhis/api/userSettings/currentStyle 404 (Not
>>> >> Found)(anonymous function) @ angular.js:87n @ angular.js:82f @
>>> >> angular.js:80(anonymous function) @ angular.js:112n.$eval @
>>> >> angular.js:126n.$digest @ angular.js:123n.$apply @ angular.js:126l @
>>> >> angular.js:81M @ angular.js:85F.onload @ angular.js:86
>>> >> dhis2.menu.ui.js:1114 Unable to load usersettings, falling back to
>>> >> systemSettings
>>> >> directives.js:12 Finished loading orgunit tree
>>> >> event-capture.js:142 Loading required meta-data
>>> >> dhis2.angular.directives.js:71 Finished loading orgunit tree
>>> >> event-capture.js:142 Loading required meta-data
>>> >> jquery.min.js:2 GET
>>> >>
>>> >>
>>> http://localhost:8080/dhis/api/programRules.json?paging=false&fields=id,program[id]&_=1446126435971
>>> >> 500 (Internal Server Error)send @ jquery.min.js:2p.extend.ajax @
>>> >> jquery.min.js:2getD2MetaObject @
>>> >> event-capture.js:509getMetaProgramRules @
>>> >> event-capture.js:476(anonymous function) @ jquery.min.js:2k @
>>> >> jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @ jquery.min.js:2k @
>>> >> jquery.min.js:2l.add @ jquery.min.js:2(anonymous function) @
>>> >> jquery.min.js:2k @ jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @
>>> >> jquery.min.js:2k @ jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @
>>> >> jquery.min.js:2(anonymous function) @ event-capture.js:527k @
>>> >> jquery.min.js:2l.fireWith @ jquery.min.js:2y @ jquery.min.js:2d @
>>> >> jquery.min.js:2
>>> >> event-capture.js:168 Finished loading meta-data
>>> >> event-capture.js:170 Started availability check
>>> >> jquery.min.js:2 GET
>>> >>
>>> >>
>>> http://localhost:8080/dhis/api/programRules.json?paging=false&fields=id,program[id]&_=1446126435981
>>> >> 500 (Internal Server Error)send @ jquery.min.js:2p.extend.ajax @
>>> >> jquery.min.js:2getD2MetaObject @
>>> >> event-capture.js:509getMetaProgramRules @
>>> >> event-capture.js:476(anonymous function) @ jquery.min.js:2k @
>>> >> jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @ jquery.min.js:2k @
>>> >> jquery.min.js:2l.add @ jquery.min.js:2(anonymous function) @
>>> >> jquery.min.js:2k @ jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @
>>> >> jquery.min.js:2k @ jquery.min.js:2l.fireWith @ jquery.min.js:2l.fire @
>>> >> jquery.min.js:2(anonymous function) @ event-capture.js:527k @
>>> >> jquery.min.js:2l.fireWith @ jquery.min.js:2y @ jquery.min.js:2d @
>>> >> jquery.min.js:2
>>> >> event-capture.js:168 Finished loading meta-data
>>> >> event-capture.js:170 Started availability check
>>> >>
>>> >> Is it useful?
>>> >>
>>> >> Iuri
>>> >>
>>> >> 2015-10-28 12:57 GMT+01:00 Abyot Gizaw <abyota@xxxxxxxxx>:
>>> >> > Hi Iuri,
>>> >> >
>>> >> > Do you have any log to share from your browser console?
>>> >> >
>>> >> >
>>> >> > ---
>>> >> > Thank you,
>>> >> > Abyot.
>>> >> >
>>> >> > On Tue, Oct 27, 2015 at 8:32 PM, Iuri Fanti <iuri.fanti@xxxxxxxxx>
>>> >> > wrote:
>>> >> >>
>>> >> >> Hi all,
>>> >> >>
>>> >> >> the "second problem" is still there:
>>> >> >>
>>> >> >> "I can't see any options for the Option sets in the program stage
>>> >> >> during data entry. Clicking on the drop down menu, all I get is a
>>> text
>>> >> >> field with a lens and the caption "Select or search from the list".
>>> >> >>
>>> >> >> All the best,
>>> >> >>
>>> >> >> Iuri
>>> >> >>
>>> >> >> 2015-10-26 13:41 GMT+01:00 Iuri Fanti <iuri.fanti@xxxxxxxxx>:
>>> >> >> > I solved the problem with the non-existent programs: I deleted
>>> the
>>> >> >> > cookies related to "localhost". They were described as "local
>>> >> >> > storage". So, it's something that DHIS should do by itself,
>>> someway.
>>> >> >> >
>>> >> >> > 2015-10-26 13:22 GMT+01:00 Iuri Fanti <iuri.fanti@xxxxxxxxx>:
>>> >> >> >> With private/incognito mode the non-existent programs
>>> disappeared
>>> >> >> >> from
>>> >> >> >> the drop down menu. I guess it's a useful info to solve the
>>> problem
>>> >> >> >> in
>>> >> >> >> the real-life DHIS. Anyway, the problem with the option sets is
>>> >> >> >> still
>>> >> >> >> there: no options in the drop down menus.
>>> >> >> >>
>>> >> >> >> 2015-10-23 22:57 GMT+02:00 Knut Staring <knutst@xxxxxxxxx>:
>>> >> >> >>> Whenever you clear the browser cache, try restarting the
>>> browser
>>> >> >> >>> also.
>>> >> >> >>> Did
>>> >> >> >>> you try private/incognito mode?
>>> >> >> >>>
>>> >> >> >>> Knut
>>> >> >> >>>
>>> >> >> >>> On Fri, Oct 23, 2015 at 10:03 PM, Iuri Fanti <
>>> iuri.fanti@xxxxxxxxx>
>>> >> >> >>> wrote:
>>> >> >> >>>>
>>> >> >> >>>> Hi all,
>>> >> >> >>>>
>>> >> >> >>>> I have a couple of problems with the Event Capture app (single
>>> >> >> >>>> event
>>> >> >> >>>> without registration).
>>> >> >> >>>>
>>> >> >> >>>> If I click on the drop down menu for the available programs,
>>> it
>>> >> >> >>>> shows
>>> >> >> >>>> programs that I deleted. Even after cleaning the browser
>>> cache and
>>> >> >> >>>> the
>>> >> >> >>>> app cache (from Data Administration --> Cache statistics -->
>>> Clean
>>> >> >> >>>> cache) it keeps showing those entries. I looked for them
>>> directly
>>> >> >> >>>> in
>>> >> >> >>>> the database as well, but I couldn't find them.
>>> >> >> >>>>
>>> >> >> >>>> The second problem is that I can't see any options for the
>>> Option
>>> >> >> >>>> sets
>>> >> >> >>>> in the program stage during data entry. Clicking on the drop
>>> down
>>> >> >> >>>> menu, all I get is a text field with a lens and the caption
>>> >> >> >>>> "Select
>>> >> >> >>>> or
>>> >> >> >>>> search from the list".
>>> >> >> >>>>
>>> >> >> >>>> All the best,
>>> >> >> >>>>
>>> >> >> >>>> Iuri
>>> >> >> >>>>
>>> >> >> >>>> --
>>> >> >> >>>> @-`-,--
>>> >> >> >>>>
>>> >> >> >>>> _______________________________________________
>>> >> >> >>>> Mailing list: https://launchpad.net/~dhis2-users
>>> >> >> >>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>> >> >> >>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>> >> >> >>>> More help : https://help.launchpad.net/ListHelp
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>> --
>>> >> >> >>> Knut Staring
>>> >> >> >>> Dept. of Informatics, University of Oslo
>>> >> >> >>> Norway: +4791880522
>>> >> >> >>> Skype: knutstar
>>> >> >> >>> http://dhis2.org
>>> >> >> >>
>>> >> >> >>
>>> >> >> >>
>>> >> >> >> --
>>> >> >> >> @-`-,--
>>> >> >> >
>>> >> >> >
>>> >> >> >
>>> >> >> > --
>>> >> >> > @-`-,--
>>> >> >>
>>> >> >>
>>> >> >>
>>> >> >> --
>>> >> >> @-`-,--
>>> >> >>
>>> >> >> _______________________________________________
>>> >> >> Mailing list: https://launchpad.net/~dhis2-users
>>> >> >> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>> >> >> Unsubscribe : https://launchpad.net/~dhis2-users
>>> >> >> More help : https://help.launchpad.net/ListHelp
>>> >> >
>>> >> >
>>> >>
>>> >>
>>> >>
>>> >> --
>>> >> "The best argument against democracy is a five-minute conversation
>>> >> with the average voter." - Winston Churchill
>>> >> @-`-,--
>>> >
>>> >
>>>
>>>
>>>
>>> --
>>> "The best argument against democracy is a five-minute conversation
>>> with the average voter." - Winston Churchill
>>> @-`-,--
>>>
>>> _______________________________________________
>>> Mailing list: https://launchpad.net/~dhis2-users
>>> Post to : dhis2-users@xxxxxxxxxxxxxxxxxxx
>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>> More help : https://help.launchpad.net/ListHelp
>>>
>>>
>>
>
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