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Message #45491
Re: DHIS 2.23 - all main sub-apps fail to load
Chrome
Calle
On 17 Jun 2016 12:44 a.m., "Jan Henrik Øverland" <jan@xxxxxxxxx> wrote:
> Hi Calle,
>
> Which browser are you using? I know there has been some IE related issues
> that are being fixed these days.
>
> Jan
>
> On 16 June 2016 at 23:54, Calle Hedberg <calle.hedberg@xxxxxxxxx> wrote:
>
>> Hi
>>
>> We have a national instance for ART data that works as expected when
>> running on my laptop (pg 9.5.3, Java 8.0.91, tomcat 8.0.32, war file from
>> today), and we ran it without problems on a local training server setup
>> last week.
>>
>> The database was moved to one of our many servers earlier today, but we
>> are encountering a major problem that we have never seen before: the
>> majority of sub-apps do not start up - you get the name of the sub-app and
>> that pulsating dot ("hour-glass"), then nada. Tomcat log shows nothing.
>> Some sub-apps/routines like analytics run fine, other do not:
>>
>> The following sub-apps work:
>> - all the apps under what used to be Settings (settings, profile,
>> account, logout, etc).
>>
>> Those under "Apps" generally do not work, you only get the name of the
>> app and that pulsating dot:
>> - Data visualizer
>> - Pivot table
>> - Event visualizer
>> - GIS
>> - Maintenance opens, but it's blank
>> ETC
>> - Data Entry opens, but it does not load the hierarchy
>> - Event capture opens, but takes forever to load the oU tree and the
>> "meta data"
>>
>> As I said above, the same database & DHIS2 version works normally on my
>> laptop and on that mobile training server setup.
>>
>> We have other 2.23 instances running on the same servers without similar
>> problems...
>>
>> Something is broken, stopping those sub-apps from loading.
>>
>> Any idea what causes this?
>>
>> Regards
>> Calle
>>
>> *******************************************
>>
>> Calle Hedberg
>>
>> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA
>>
>> Tel/fax (home): +27-21-685-6472
>>
>> Cell: +27-82-853-5352
>>
>> Iridium SatPhone: +8816-315-19119
>>
>> Email: calle.hedberg@xxxxxxxxx
>>
>> Skype: calle_hedberg
>>
>> *******************************************
>>
>>
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>>
>
>
> --
> Jan Henrik Øverland
> Software developer, DHIS 2
> University of Oslo
> http://www.dhis2.org <https://www.dhis2.org/>
>
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