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[Bug 1593574] Re: Tracker program hangs on data entry / event capture screen

 

The event page is shown with the "Training" block under "Tabular Data Entry" highlighted in blue, but nothing happens after that. Markus Bekken replicated this issue on play, and this morning I was also able to replicate it. Since then Alex has posted a workaround - I don't know whether the workaround was applied to play and therefore does not present the problem anymore. See email below from Alex.
However, our instance do not have a "SMS_CONFIG" so I have not been able yet to apply the workaround suggested.


Dear Ant/Adolphe,

There is a known issue which stops the upgrade to work well. It results
in the systemsSettings not loading.

The fix is to directly remove SMS_CONFIG row or any similar rows from the systemsetting table by issuing
delete from systemsetting where name='SMS_CONFIG';

NB: Do the above query with care and first backup your SMS configurations as they will be deleted.
You may need to crosscheck the Apps->Settings is loading well. Once it loads, the app will load well.

Alex


** Attachment added: "After registration the system displays the screen below and then just hangs."
   https://bugs.launchpad.net/dhis2/+bug/1593574/+attachment/4685508/+files/image.png

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https://bugs.launchpad.net/bugs/1593574

Title:
  Tracker program hangs on data entry / event capture screen

Status in DHIS:
  Incomplete

Bug description:
  After upgrading to 2.23 build 22982 the tracker program completes the
  registration, but on the programstage data entry screen the system
  just hangs. This can be replicated on play.dhis2.org.

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