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Re: [Bug 1593574] Re: Tracker program hangs on data entry / event capture screen

 

Hi Ant,

Could you send a screen shot of the console output when the tracker is
hanging ?

Regards
Jiju



On Fri, Jun 17, 2016 at 11:30 AM, Ant Snyman <ant@xxxxxxxx> wrote:

> The event page is shown with the "Training" block under "Tabular Data
> Entry" highlighted in blue, but nothing happens after that. Markus Bekken
> replicated this issue on play, and this morning I was also able to
> replicate it. Since then Alex has posted a workaround - I don't know
> whether the workaround was applied to play and therefore does not present
> the problem anymore. See email below from Alex.
> However, our instance do not have a "SMS_CONFIG" so I have not been able
> yet to apply the workaround suggested.
>
>
> Dear Ant/Adolphe,
>
> There is a known issue which stops the upgrade to work well. It results
> in the systemsSettings not loading.
>
> The fix is to directly remove SMS_CONFIG row or any similar rows from the
> systemsetting table by issuing
> delete from systemsetting where name='SMS_CONFIG';
>
> NB: Do the above query with care and first backup your SMS configurations
> as they will be deleted.
> You may need to crosscheck the Apps->Settings is loading well. Once it
> loads, the app will load well.
>
> Alex
>
>
> ** Attachment added: "After registration the system displays the screen
> below and then just hangs."
>
> https://bugs.launchpad.net/dhis2/+bug/1593574/+attachment/4685508/+files/image.png
>
> --
> You received this bug notification because you are a member of DHIS 2
> developers, which is subscribed to DHIS.
> https://bugs.launchpad.net/bugs/1593574
>
> Title:
>   Tracker program hangs on data entry / event capture screen
>
> Status in DHIS:
>   Incomplete
>
> Bug description:
>   After upgrading to 2.23 build 22982 the tracker program completes the
>   registration, but on the programstage data entry screen the system
>   just hangs. This can be replicated on play.dhis2.org.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/dhis2/+bug/1593574/+subscriptions
>
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References