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Message #45520
Re: DHIS 2.23 - all main sub-apps fail to load
Hi Calle,
Could you check the chrome console log during launching of said apps? Are
there any failed requests (network tab) or exceptions (console tab)?
There's a number of possibilities here. Being that it runs fine locally
there might be an issue with either Tomcat on the server or perhaps the
proxy configuration.
If you using a caching proxy (i.e. nginx with cache enabled) you could also
try to delete the cache folder.
find /path/to/your/cache -type f -delete
On Fri, Jun 17, 2016 at 11:26 AM, Calle Hedberg <calle.hedberg@xxxxxxxxx>
wrote:
> Hi
>
> I've just transferred that ART instance to another laptop - it runs
> without problems.
>
> Note also that we have a number of other 2.23 instances running on our
> servers without problems.
>
> SOMETHING is stopping those sub-apps from launching - it's almost like it
> don't know where the find them...
>
> This is from one of the log files during startup - is the "No Spring
> WebApplicationInitializer types detected on classpath" relevant for this
> problem?
>
> hisp@za-art-dhisweb-vm:~/tomcat8-dhis2-2$ cat
> logs/localhost.2016-06-16.log
> 16-Jun-2016 23:25:42.915 INFO [localhost-startStop-1]
> org.apache.catalina.core.ApplicationContext.log No Spring
> WebApplicationInitializer types detected on classpath
> 16-Jun-2016 23:25:42.975 INFO [localhost-startStop-1]
> org.apache.catalina.core.ApplicationContext.log Initializing Spring root
> WebApplicationContext
> 16-Jun-2016 23:28:41.286 INFO [localhost-startStop-1]
> org.apache.catalina.core.ApplicationContext.log Initializing Spring
> FrameworkServlet 'ohieServlet'
> 16-Jun-2016 23:28:42.381 INFO [localhost-startStop-1]
> org.apache.catalina.core.ApplicationContext.log Initializing Spring
> FrameworkServlet 'mobile'
> 16-Jun-2016 23:28:42.485 INFO [localhost-startStop-1]
> org.apache.catalina.core.ApplicationContext.log Initializing Spring
> FrameworkServlet 'webapi'
> 16-Jun-2016 23:28:43.922 INFO [localhost-startStop-1]
> org.apache.catalina.core.ApplicationContext.log Initializing Spring
> FrameworkServlet 'uaaServlet'
>
> Regards
> Calle
>
> On 17 June 2016 at 08:13, Calle Hedberg <calle.hedberg@xxxxxxxxx> wrote:
>
>> Chrome
>>
>> Calle
>> On 17 Jun 2016 12:44 a.m., "Jan Henrik Øverland" <jan@xxxxxxxxx> wrote:
>>
>>> Hi Calle,
>>>
>>> Which browser are you using? I know there has been some IE related
>>> issues that are being fixed these days.
>>>
>>> Jan
>>>
>>> On 16 June 2016 at 23:54, Calle Hedberg <calle.hedberg@xxxxxxxxx> wrote:
>>>
>>>> Hi
>>>>
>>>> We have a national instance for ART data that works as expected when
>>>> running on my laptop (pg 9.5.3, Java 8.0.91, tomcat 8.0.32, war file from
>>>> today), and we ran it without problems on a local training server setup
>>>> last week.
>>>>
>>>> The database was moved to one of our many servers earlier today, but we
>>>> are encountering a major problem that we have never seen before: the
>>>> majority of sub-apps do not start up - you get the name of the sub-app and
>>>> that pulsating dot ("hour-glass"), then nada. Tomcat log shows nothing.
>>>> Some sub-apps/routines like analytics run fine, other do not:
>>>>
>>>> The following sub-apps work:
>>>> - all the apps under what used to be Settings (settings, profile,
>>>> account, logout, etc).
>>>>
>>>> Those under "Apps" generally do not work, you only get the name of the
>>>> app and that pulsating dot:
>>>> - Data visualizer
>>>> - Pivot table
>>>> - Event visualizer
>>>> - GIS
>>>> - Maintenance opens, but it's blank
>>>> ETC
>>>> - Data Entry opens, but it does not load the hierarchy
>>>> - Event capture opens, but takes forever to load the oU tree and the
>>>> "meta data"
>>>>
>>>> As I said above, the same database & DHIS2 version works normally on my
>>>> laptop and on that mobile training server setup.
>>>>
>>>> We have other 2.23 instances running on the same servers without
>>>> similar problems...
>>>>
>>>> Something is broken, stopping those sub-apps from loading.
>>>>
>>>> Any idea what causes this?
>>>>
>>>> Regards
>>>> Calle
>>>>
>>>> *******************************************
>>>>
>>>> Calle Hedberg
>>>>
>>>> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA
>>>>
>>>> Tel/fax (home): +27-21-685-6472
>>>>
>>>> Cell: +27-82-853-5352
>>>>
>>>> Iridium SatPhone: +8816-315-19119
>>>>
>>>> Email: calle.hedberg@xxxxxxxxx
>>>>
>>>> Skype: calle_hedberg
>>>>
>>>> *******************************************
>>>>
>>>>
>>>> _______________________________________________
>>>> Mailing list: https://launchpad.net/~dhis2-devs
>>>> Post to : dhis2-devs@xxxxxxxxxxxxxxxxxxx
>>>> Unsubscribe : https://launchpad.net/~dhis2-devs
>>>> More help : https://help.launchpad.net/ListHelp
>>>>
>>>>
>>>
>>>
>>> --
>>> Jan Henrik Øverland
>>> Software developer, DHIS 2
>>> University of Oslo
>>> http://www.dhis2.org <https://www.dhis2.org/>
>>>
>>
>
>
> --
>
> *******************************************
>
> Calle Hedberg
>
> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA
>
> Tel/fax (home): +27-21-685-6472
>
> Cell: +27-82-853-5352
>
> Iridium SatPhone: +8816-315-19119
>
> Email: calle.hedberg@xxxxxxxxx
>
> Skype: calle_hedberg
>
> *******************************************
>
>
> _______________________________________________
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to : dhis2-devs@xxxxxxxxxxxxxxxxxxx
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help : https://help.launchpad.net/ListHelp
>
>
--
Halvdan Hoem Grelland
Software developer, DHIS 2
University of Oslo
http://www.dhis2.org <https://www.dhis2.org/>
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