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Message #46385
Re: Overlapping text in DHIS2 UI
Hi
Just a clarification note: the build number seems "abnormal" because this
is a build with a few Southern African additions. So the underlying core
build would be from mid-February 2016 (2.20).
None of those additions would affect or cause the above issue, though.
David - have you tried to experiment with screen resolution, to see if it
appears the same way with a different resolution (but same user)?
regards
Calle
On 11 August 2016 at 09:06, David Itana <ditana@xxxxxxxxxx> wrote:
> Dear DHIS community,
>
>
>
> We are using DHIS2 (Version: 2.20, Build revision: 16795, Build date:
> 2016-02-23 09:07). We recently started experiencing a problem when using
> chrome or Firefox where words appears overlapping as depicted in the
> picture below. The Apps and Profile icons and texts as well as the list of
> apps appears normal.
>
>
>
>
>
> This is not affecting all users, but affects specific users in different
> user groups including superusers. Testing using the same computer proves
> that the affected user will see scrambled/overlapping texts but when the
> other user logs in, the system appears normal, that made us to rule out the
> cache issues as the same machine reacts differently when used by different
> users.
>
>
>
> We also verified the language settings both under profiles settings as
> well as under the user app. They are all set to English as the interface
> language and database language is set to “use database locale/no
> translation”.
>
>
>
> Again this is only affecting Chrome and Firefox, however internet explorer
> is displaying all text normal.
>
>
>
> Are the any settings that we perhaps missed or what could be the cause?
>
>
>
> Kind regards,
>
>
>
> David
>
>
>
>
>
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--
*******************************************
Calle Hedberg
46D Alma Road, 7700 Rosebank, SOUTH AFRICA
Tel/fax (home): +27-21-685-6472
Cell: +27-82-853-5352
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Email: calle.hedberg@xxxxxxxxx
Skype: calle_hedberg
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