dhis2-devs team mailing list archive

[David Itana <ditana@xxxxxxxxxx>]

Dear Knut,



I am not so sure if it is affecting only specific versions of the browsers.
For example using my own computer, I can log in and my system works
perfectly well, but if someone else logs in, they see overlapping words.



So, I tried to rule out the versions differences, as the same computer
reacts differently to different users,



David



*From:* Knut Staring [mailto:knutst@xxxxxxxxx]
*Sent:* Thursday, August 11, 2016 8:27 AM
*To:* David Itana
*Cc:* Calle Hedberg; DHIS 2 Users list; dhis2-devs
*Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI



Does this apply to the most recent versions of Chrome and Firefox also?



Or perhaps it did indeed start after an update of these browsers?



Knut



On Thu, Aug 11, 2016 at 9:17 AM, David Itana <ditana@xxxxxxxxxx> wrote:

Hi Calle,



I have tried the screen resolution as well but no difference, the texts
remains overlapping.



For further clarity, we have been using this version for some months now,
and this only started happening a few days ago.



Regards,



David



*From:* Calle Hedberg [mailto:calle.hedberg@xxxxxxxxx]
*Sent:* Thursday, August 11, 2016 8:13 AM
*To:* David Itana
*Cc:* DHIS 2 Users list; dhis2-devs
*Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI



Hi



Just a clarification note: the build number seems "abnormal" because this
is a build with a few Southern African additions. So the underlying core
build would be from mid-February 2016 (2.20).



None of those additions would affect or cause the above issue, though.



David - have you tried to experiment with screen resolution, to see if it
appears the same way with a different resolution (but same user)?



regards

Calle



On 11 August 2016 at 09:06, David Itana <ditana@xxxxxxxxxx> wrote:

Dear DHIS community,



We are using DHIS2 (Version: 2.20, Build revision: 16795, Build date:
2016-02-23 09:07). We recently started experiencing a problem when using
chrome or Firefox where words appears overlapping as depicted in the
picture below. The Apps and Profile icons and texts as well as the list of
apps appears normal.





This is not affecting all users, but affects specific users in different
user groups including superusers. Testing using the same computer proves
that the affected user will see scrambled/overlapping texts but when the
other user logs in, the system appears normal, that made us to rule out the
cache issues as the same machine reacts differently when used by different
users.



We also verified the language settings both under profiles settings as well
as under the user app. They are all set to English as the interface
language and database language is set to “use database locale/no
translation”.



Again this is only affecting Chrome and Firefox, however internet explorer
is displaying all text normal.



Are the any settings that we perhaps missed or what could be the cause?



Kind regards,



David






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Knut Staring

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http://dhis2.org