dhis2-devs team mailing list archive

[Lorill Crees <lcrees@xxxxxxxxxx>]

Hi,

Do you have any suggestions for this issue? We're currently blocked and not
able to use the GIS app on this instance.

Thanks,

Lorill

On Thu, Aug 11, 2016 at 12:00 PM, Lorill Crees <lcrees@xxxxxxxxxx> wrote:

> Hi,
>
> In a separate thread "GIS Google Maps Error" I had mentioned we are having
> an issue with one of our instances where the GIS app will not load and just
> hangs.
>
> After much investigation, we have tracked this down to one of the api
> calls that DHIS 2 is doing when loading the app to retrieve option sets.
>
> When viewing the browser network JS console, there is a call to
> /optionSets. It takes too long and times out (it gets cancelled). I've
> pasted the api call below. The result is that the GIS app just hangs and
> never loads.
>
> Further investigating, it looks like EXTJS has a default timeout of 30s
> which explains the timeout from within the DHIS 2 code. Performing the
> request outside of the DHIS 2 app returns OK, although the call takes
> almost 80 seconds to return.
>
> By the way, the instance has the DHIS 2 server setting of "no cache", I
> have used the Browser Cache Cleaner within DHIS 2, and also manually
> cleared the cache in my browser.
>
> I have also made a copy of the database locally, and am running the
> instance directly via Tomcat (no NGINX). I can sporadically recreate this
> as the return time for the call to optionSets is close to 30 seconds.
> Please see my two screenshots with the same url locally:
>
>    - when /optionSets returns under 30 seconds, the GIS app loads properly
>    - when /optionSets returns over 30 seconds, the GIS app hangs
>
> One odd thing is that the api call being used locally for optionSets is
> slightly different than the one on the server, although they are both
> running the exact version / revision of DHIS 2 and I am calling the same
> url.
>
> We are using 2.22 R 22089.
>
> Any help would be appreciated!
>
> Thanks,
>
> Lorill
>
> ------------
>
> *On Server:*
>
> url: https://[server]/dhis-web-mapping/index.html
>
> /api/optionSets.json?fields=id,displayName|rename(name),vers
> ion,options[code,displayName|rename(name)]&paging=false&_dc=1470939760248
>
> *(*Cancelled at 30.00s) See screenshot
>
> When loading this url directly, it takes 79 seconds to return and the
> response is very large
>
> *On Localhost:*
>
> url: http://localhost:8090/dhis/dhis-web-mapping/index.html
>
> /api/optionSets.json?fields=id,version&paging=false&_dc=1470934124633
>
>    - app loads when api call returns in 22.25 seconds
>    - app hang when api call cancelled at 30 seconds
>
>