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[Bug 1621512] [NEW] DHIS2 malfunctioning (Apps, API, and webpages)

 

Public bug reported:

Hello,

I'm having trouble using Kenya's dhis server. The Pivot table apps loads
but doesn't populate tables, the API is not working (trying to connect
through R) and none of the XML pages I've accessed previously are
loading (example:  https://hiskenya.org/api/indicators/fJ7CyT97iJC).

I've tried restarting my computer, using different browsers, and using a
different wireless to no avail. I also had colleagues in the States
check and it doesn't work for them either. The Pivot table app in
particular stopped working yesterday and I thought it was just a
momentary disruption, but it persists today.

Here is the relevant info from the About page on my account:

Web API:
    Browse it here
Current user:
    ericpgreen
Version:
    2.23
Build revision:
    c038c69
Build date:
    2016-09-07 06:54
Jasper reports version:
    6.1.0
User agent:
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:48.0) Gecko/20100101 Firefox/48.0
Server date:
    2016-09-08 17:43
Last analytics table generation:
    2016-09-08 00:41
Time since last analytics table generation:
    17 h, 2 m, 6 s
Last analytics table runtime:
    1 h, 25 m, 22 s
Environment variable:
    DHIS2_HOME 

Please let me know if you need additional information!

Thanks

** Affects: dhis2
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1621512

Title:
  DHIS2 malfunctioning (Apps, API, and webpages)

Status in DHIS:
  New

Bug description:
  Hello,

  I'm having trouble using Kenya's dhis server. The Pivot table apps
  loads but doesn't populate tables, the API is not working (trying to
  connect through R) and none of the XML pages I've accessed previously
  are loading (example:
  https://hiskenya.org/api/indicators/fJ7CyT97iJC).

  I've tried restarting my computer, using different browsers, and using
  a different wireless to no avail. I also had colleagues in the States
  check and it doesn't work for them either. The Pivot table app in
  particular stopped working yesterday and I thought it was just a
  momentary disruption, but it persists today.

  Here is the relevant info from the About page on my account:

  Web API:
      Browse it here
  Current user:
      ericpgreen
  Version:
      2.23
  Build revision:
      c038c69
  Build date:
      2016-09-07 06:54
  Jasper reports version:
      6.1.0
  User agent:
      Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:48.0) Gecko/20100101 Firefox/48.0
  Server date:
      2016-09-08 17:43
  Last analytics table generation:
      2016-09-08 00:41
  Time since last analytics table generation:
      17 h, 2 m, 6 s
  Last analytics table runtime:
      1 h, 25 m, 22 s
  Environment variable:
      DHIS2_HOME 

  Please let me know if you need additional information!

  Thanks

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