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Tracker Capture: Error in registration- Could not encrypt data, indicates a configuration issue


Dear All,
Can anyone advise on how to go about this tracker issue?

We had a running TB patients tracking instance on 2.21 and we recently
upgraded to dhis2.23. Here is how the system is set:
Web API:Browse it here <https://hmis.moh.gov.rw/individualrecords/api>Current
user:akamugungaVersion:2.23Build revision:ec434eaBuild date:2016-10-08
reports version:6.1.0User agent:Mozilla/5.0 (Windows NT 10.0; Win64; x64)
AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36Server
date:2016-10-13 15:34Last analytics table generation:2016-10-13 00:00Time
since last analytics table generation:15 h, 33 m, 42 sLast analytics table
runtime:20 m, 39 sEnvironment variable:DHIS2_HOMEExternal configuration
directory:/var/lib/dhis2/individualrecordsFile store
type:PostgreSQLDatabase name:individualrecordsDatabase user:
individualrecordsJava opts:
Java version:1.8.0_66Java vendor:Oracle CorporationOS name:LinuxOS
architecture:amd64OS version:3.13.0-40-genericServer memory:Mem Total in
JVM: 3882 Free in JVM: 3377 Max Limit: 3882CPU cores:30
After upgrading, the aggregate side works fine we can use data sets and
logo-banner image is displayed correctly,  however  in the tracker capture
we can't register a new patient (save and continue). The system pops up a
registration error message "Could not encrypt data, indicates a
configuration issue".
Checking from web console i can't figure out how to deal with the error.
[image: Inline images 1]


*Adolphe Kamugunga*
*MIS Technical Advisor*
Mobile: +250 788 740 578
Skype: ka.adolphe

On 13 October 2016 at 08:27, channara rin <rin.channara@xxxxxxxxx> wrote:

> Dear all,
> by the way, can i create ID code attribute that auto increase number by
> itself like auto generate ID code?
> if not, can i do manual script to make auto generate ID code?
> thank you
> channara
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