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Re: [Dhis2-users] Urgent :yes/no Data Element Saving issue in Tracker form sometime


Hi Dipali,

Seems you have a strange issue - sometimes it works sometime not? Do you
see and pattern - when it s working when is not? Do you see any error log?
Also - do you have custom script? What is you custom css doing?

Abyot A. Gizaw.
Senior Engineer, DHIS2
University of Oslo

On Mon, Nov 21, 2016 at 5:43 PM, Dipali Sahu <dipali.sahu@xxxxxxxxx> wrote:

> Hi
> I have an urgent issue here, any leads will be helpful.
> I have a few tracker data elements of Yes/No type that don't save data
> value sometimes in a Tracker program. The value is successfully entered
> (check or cross in the box) but when I return to the form, it doesn't show
> on the form AS WELL AS in REPORTS.
>    - Its only sometimes that the value is not saved, because there are
>    already about 700 records where the data value is saved.
>    - Could it be because we have a custom css and since the yes/no data
>    elements are changed from dropdown to radio buttons , it causes the problem
>    sometimes.
>    - It is only Yes/no elements that are not shown, rest of the element
>    values on the form are shown.
>    - Data element configuration is correct.
>    - Replacing the DE with a new one might not be the resolution because
>    we are not sure how many of such elements that do not save data sometime.
>    Also, the issue surfaced only after we had about 600 records already saved.
>    We guessed that there might be some change in the DB that causing the
>    issue. But even after the issue was reported, data still keeps saving most
>    of the time , and now we have a total of 700 records.
> Thank you
> Deepali
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