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Re: [Dhis2-users] Urgent :yes/no Data Element Saving issue in Tracker form sometime


Hi Abyot

We have been testing this issue rigorously and I feel this has some
relation to the 'complete button' in program stage data entry.

Few data elements (mostly Yes/no and text type data elements) are not saved
until I hit 'Complete' or 'Complete and exit'. Other data element values on
the same stage are saved.

Does 'complete' button have some implication on data saving in tracker?

On Tue, Nov 22, 2016 at 2:46 PM, Abyot Asalefew Gizaw <abyot@xxxxxxxxx>

> Hi Dipali,
> Seems you have a strange issue - sometimes it works sometime not? Do you
> see and pattern - when it s working when is not? Do you see any error log?
> Also - do you have custom script? What is you custom css doing?
> --
> Abyot A. Gizaw.
> Senior Engineer, DHIS2
> University of Oslo
> http://www.dhis2.org
> On Mon, Nov 21, 2016 at 5:43 PM, Dipali Sahu <dipali.sahu@xxxxxxxxx>
> wrote:
>> Hi
>> I have an urgent issue here, any leads will be helpful.
>> I have a few tracker data elements of Yes/No type that don't save data
>> value sometimes in a Tracker program. The value is successfully entered
>> (check or cross in the box) but when I return to the form, it doesn't show
>> on the form AS WELL AS in REPORTS.
>>    - Its only sometimes that the value is not saved, because there are
>>    already about 700 records where the data value is saved.
>>    - Could it be because we have a custom css and since the yes/no data
>>    elements are changed from dropdown to radio buttons , it causes the problem
>>    sometimes.
>>    - It is only Yes/no elements that are not shown, rest of the element
>>    values on the form are shown.
>>    - Data element configuration is correct.
>>    - Replacing the DE with a new one might not be the resolution because
>>    we are not sure how many of such elements that do not save data sometime.
>>    Also, the issue surfaced only after we had about 600 records already saved.
>>    We guessed that there might be some change in the DB that causing the
>>    issue. But even after the issue was reported, data still keeps saving most
>>    of the time , and now we have a total of 700 records.
>> Thank you
>> Deepali
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