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Re: [Dhis2-users] Urgent :yes/no Data Element Saving issue in Tracker form sometime


Hi Abyot

I also checked the issue on the demo site and fortunately I could reproduce
the error. Basically what happens is:

- enter data in program stage: *do not hit 'complete*': yes/no data element
values are not saved (I am able to enter yes or no value but the entered
value is not shown on returning to the program stage entry page later),
rest other values are saved and I can see them in the relevant fields upon
returning to the program stage data entry page

- enter data in program stage: *hit'complete'* : yes/no data element values
are saved. All other values are also saved.

>From what's happening I make out that user should always enter 'complete'
button after data entry in program stages in tracker forms. To edit data
they should always first 'Incomplete' and then edit and 'Complete' again.

Is this something known because I can't find any reference to this in the
user manuals.

Thank you in advance

On Mon, Dec 5, 2016 at 9:39 PM, Dipali Sahu <dipali.sahu@xxxxxxxxx> wrote:

> Hi Abyot
> We have been testing this issue rigorously and I feel this has some
> relation to the 'complete button' in program stage data entry.
> Few data elements (mostly Yes/no and text type data elements) are not
> saved until I hit 'Complete' or 'Complete and exit'. Other data element
> values on the same stage are saved.
> Does 'complete' button have some implication on data saving in tracker?
> On Tue, Nov 22, 2016 at 2:46 PM, Abyot Asalefew Gizaw <abyot@xxxxxxxxx>
> wrote:
>> Hi Dipali,
>> Seems you have a strange issue - sometimes it works sometime not? Do you
>> see and pattern - when it s working when is not? Do you see any error log?
>> Also - do you have custom script? What is you custom css doing?
>> --
>> Abyot A. Gizaw.
>> Senior Engineer, DHIS2
>> University of Oslo
>> http://www.dhis2.org
>> On Mon, Nov 21, 2016 at 5:43 PM, Dipali Sahu <dipali.sahu@xxxxxxxxx>
>> wrote:
>>> Hi
>>> I have an urgent issue here, any leads will be helpful.
>>> I have a few tracker data elements of Yes/No type that don't save data
>>> value sometimes in a Tracker program. The value is successfully entered
>>> (check or cross in the box) but when I return to the form, it doesn't show
>>> on the form AS WELL AS in REPORTS.
>>>    - Its only sometimes that the value is not saved, because there are
>>>    already about 700 records where the data value is saved.
>>>    - Could it be because we have a custom css and since the yes/no data
>>>    elements are changed from dropdown to radio buttons , it causes the problem
>>>    sometimes.
>>>    - It is only Yes/no elements that are not shown, rest of the element
>>>    values on the form are shown.
>>>    - Data element configuration is correct.
>>>    - Replacing the DE with a new one might not be the resolution
>>>    because we are not sure how many of such elements that do not save data
>>>    sometime. Also, the issue surfaced only after we had about 600 records
>>>    already saved. We guessed that there might be some change in the DB that
>>>    causing the issue. But even after the issue was reported, data still keeps
>>>    saving most of the time , and now we have a total of 700 records.
>>> Thank you
>>> Deepali
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