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Re: [Dhis2-users] Urgent :yes/no Data Element Saving issue in Tracker form sometime

 

Hi Dipali,

thanks for taking the time to reproduce the issue. Could you please
register it as a bug in JIRA?

https://jira.dhis2.org

regards,

Lars


On Mon, Dec 5, 2016 at 7:01 PM, Dipali Sahu <dipali.sahu@xxxxxxxxx> wrote:

> Hi Abyot
>
> I also checked the issue on the demo site and fortunately I could
> reproduce the error. Basically what happens is:
>
> - enter data in program stage: *do not hit 'complete*': yes/no data
> element values are not saved (I am able to enter yes or no value but the
> entered value is not shown on returning to the program stage entry page
> later), rest other values are saved and I can see them in the relevant
> fields upon returning to the program stage data entry page
>
> - enter data in program stage: *hit'complete'* : yes/no data element
> values are saved. All other values are also saved.
>
> From what's happening I make out that user should always enter 'complete'
> button after data entry in program stages in tracker forms. To edit data
> they should always first 'Incomplete' and then edit and 'Complete' again.
>
> Is this something known because I can't find any reference to this in the
> user manuals.
>
> Thank you in advance
> Deepali
>
> On Mon, Dec 5, 2016 at 9:39 PM, Dipali Sahu <dipali.sahu@xxxxxxxxx> wrote:
>
>> Hi Abyot
>>
>> We have been testing this issue rigorously and I feel this has some
>> relation to the 'complete button' in program stage data entry.
>>
>> Few data elements (mostly Yes/no and text type data elements) are not
>> saved until I hit 'Complete' or 'Complete and exit'. Other data element
>> values on the same stage are saved.
>>
>> Does 'complete' button have some implication on data saving in tracker?
>>
>>
>> On Tue, Nov 22, 2016 at 2:46 PM, Abyot Asalefew Gizaw <abyot@xxxxxxxxx>
>> wrote:
>>
>>> Hi Dipali,
>>>
>>> Seems you have a strange issue - sometimes it works sometime not? Do you
>>> see and pattern - when it s working when is not? Do you see any error log?
>>> Also - do you have custom script? What is you custom css doing?
>>>
>>> --
>>> Abyot A. Gizaw.
>>> Senior Engineer, DHIS2
>>> University of Oslo
>>> http://www.dhis2.org
>>>
>>> On Mon, Nov 21, 2016 at 5:43 PM, Dipali Sahu <dipali.sahu@xxxxxxxxx>
>>> wrote:
>>>
>>>> Hi
>>>>
>>>> I have an urgent issue here, any leads will be helpful.
>>>>
>>>> I have a few tracker data elements of Yes/No type that don't save data
>>>> value sometimes in a Tracker program. The value is successfully entered
>>>> (check or cross in the box) but when I return to the form, it doesn't show
>>>> on the form AS WELL AS in REPORTS.
>>>>
>>>>
>>>>    - Its only sometimes that the value is not saved, because there are
>>>>    already about 700 records where the data value is saved.
>>>>    - Could it be because we have a custom css and since the yes/no
>>>>    data elements are changed from dropdown to radio buttons , it causes the
>>>>    problem sometimes.
>>>>    - It is only Yes/no elements that are not shown, rest of the
>>>>    element values on the form are shown.
>>>>    - Data element configuration is correct.
>>>>    - Replacing the DE with a new one might not be the resolution
>>>>    because we are not sure how many of such elements that do not save data
>>>>    sometime. Also, the issue surfaced only after we had about 600 records
>>>>    already saved. We guessed that there might be some change in the DB that
>>>>    causing the issue. But even after the issue was reported, data still keeps
>>>>    saving most of the time , and now we have a total of 700 records.
>>>>
>>>> Thank you
>>>> Deepali
>>>>
>>>>
>>>> _______________________________________________
>>>> Mailing list: https://launchpad.net/~dhis2-users
>>>> Post to     : dhis2-users@xxxxxxxxxxxxxxxxxxx
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>>>>
>>>>
>>>
>>
>
> _______________________________________________
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>
>


-- 
Lars Helge Øverland
Lead developer, DHIS 2
University of Oslo
Skype: larshelgeoverland
lars@xxxxxxxxx
http://www.dhis2.org <https://www.dhis2.org/>

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