dhis2-devs team mailing list archive

[Calle Hedberg <calle.hedberg@xxxxxxxxx>]

Hi,

Those steps do not relate to the communication channel - only to
recipients. What we would like to control is how each specified program
notification is sent to the recipients: in some cases you want internal
messaging + email + SMS (and in the future Whatsapp, Skype...) - in other
cases you want to use only one or two of these channels.

As an example, if I'm using a program notification as an alert to managers
that a dangerous disease have been reported and they should view the report
(in DHIS) asap - then it might not be relevant to also send that via
internal messaging because that means a user is already in the system and
the same disease notification is already clearly visible in dashboards etc.

We need fine-grained control over
- when to trigger notifications (e.g. when a specific data element value
like a disease is reported)
- whether they might be repeated, and if yes how often or how many times
(nobody wants endless repeating alerts)
- what channels/methods that are used to send them (availability, cost, not
too much duplication)
- who the recipients are

Regards
Calle

On 3 February 2017 at 12:15, Cecilia @dhis2 <cecilia@xxxxxxxxx> wrote:

> Hi Calle,
> Great, thanks! In your issue, please specify what you think should be
> added for each version separately. The topics explaining program and
> program stage notifications are:
>
> - 2.25: https://docs.dhis2.org/2.25/en/user/html/program_
> notifications.html
> - 2.26: https://docs.dhis2.org/2.26/en/user/html/manage_
> program_notification.html
>
> Maybe the table in step 6 (program notification) or step 7 (program stage
> notification) could help with the understanding of the delivery method?
> According to the doc, this functionality has been the same for both 2.25
> and 2.26.
>
> Kind regards,
> Cecilia
> DHIS2 content team
>
>
>
> On Fri, Feb 3, 2017 at 10:28 AM, Calle Hedberg <calle.hedberg@xxxxxxxxx>
> wrote:
>
>> Cecilia,
>>
>> Will do so, but I'm hoping to get some clarity first on what these
>> hoodlum developers have actually done ;-)
>>
>> Regards
>> Calle
>>
>> On 3 February 2017 at 10:25, Cecilia @dhis2 <cecilia@xxxxxxxxx> wrote:
>>
>>> Hi Calle,
>>> Could you create an issue in JIRA (on project Documentation for DHIS 2
>>> <https://jira.dhis2.org/browse/DOCDHIS2>) for the doc changes you would
>>> like to see?
>>>
>>> Thanks!
>>> Cecilia
>>> DHIS2 content team
>>>
>>> On Thu, Feb 2, 2017 at 11:39 PM, Calle Hedberg <calle.hedberg@xxxxxxxxx>
>>> wrote:
>>>
>>>> and to be even more specific: the ability to select method (Email/SMS)
>>>> for Program notifications are only available in 2.26 -  in 2.25 there is
>>>> nothing.
>>>>
>>>> Regards
>>>> calle
>>>>
>>>> On 3 February 2017 at 00:13, Calle Hedberg <calle.hedberg@xxxxxxxxx>
>>>> wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> Just a brief follow-up: I was reading through the user and developer
>>>>> manuals for both program notifications and program stage notifications, but
>>>>> I only looked at program stage notifications in the system.
>>>>>
>>>>> Now I noticed that
>>>>>
>>>>> 1.
>>>>> In the Program notification configuration form, you can specify SMS
>>>>> and/or email (it looks like internal messaging is compulsory?). NOTE THAT
>>>>> THIS PART OF THE DEFINITION FORM IS NOT MENTIONED IN THE MANUALS.
>>>>>
>>>>> 2.
>>>>> The same options are NOT included with the program STAGE notifications
>>>>> - hence my question above. This type of inconsistency looks like more like
>>>>> a bug (omission) than a deliberate design flaw.
>>>>>
>>>>> Halvdan is no longer working on the new messaging component - has
>>>>> anybody else taken over?
>>>>>
>>>>> Regards
>>>>> Calle
>>>>>
>>>>> On 2 February 2017 at 23:35, Calle Hedberg <calle.hedberg@xxxxxxxxx>
>>>>> wrote:
>>>>>
>>>>>> Hi
>>>>>>
>>>>>> I've just looked through the user and developer guides for 2.25 and
>>>>>> 2.26, but I cannot find any specific reference to how you can control how
>>>>>> program notifications and program stage notifications are sent.
>>>>>>
>>>>>> In 2.24, you could specify at least whether to send notifications as
>>>>>> SMS, Email or BOTH. That option is no longer there after that component has
>>>>>> been refactored.
>>>>>>
>>>>>> 1.
>>>>>> Is the messaging now controlled from the Systems Settings ->
>>>>>> Messaging (by selecting email and/or SMS)? If yes, I presume that means one
>>>>>> standard comm method for all notifications - and that you cannot turn off
>>>>>> internal notification messaging...
>>>>>>
>>>>>> 2.
>>>>>> What I'm looking for is the ability to specify internal messaging
>>>>>> and/or email and/or SMS on a per notification basis.
>>>>>>
>>>>>> For instance, if you send out alerts by email or SMS to get users to
>>>>>> access the DHIS2 for latest developments, then there is no need to fill up
>>>>>> the messages list with a copy of the same....
>>>>>>
>>>>>> Regards
>>>>>> Calle
>>>>>>
>>>>>> *******************************************
>>>>>>
>>>>>> Calle Hedberg
>>>>>>
>>>>>> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA
>>>>>>
>>>>>> Tel/fax (home): +27-21-685-6472 <+27%2021%20685%206472>
>>>>>>
>>>>>> Cell: +27-82-853-5352 <+27%2082%20853%205352>
>>>>>>
>>>>>> Iridium SatPhone: +8816-315-19119 <+881%206%20315%2019119>
>>>>>>
>>>>>> Email: calle.hedberg@xxxxxxxxx
>>>>>>
>>>>>> Skype: calle_hedberg
>>>>>>
>>>>>> *******************************************
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *******************************************
>>>>>
>>>>> Calle Hedberg
>>>>>
>>>>> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA
>>>>>
>>>>> Tel/fax (home): +27-21-685-6472 <+27%2021%20685%206472>
>>>>>
>>>>> Cell: +27-82-853-5352 <+27%2082%20853%205352>
>>>>>
>>>>> Iridium SatPhone: +8816-315-19119 <+881%206%20315%2019119>
>>>>>
>>>>> Email: calle.hedberg@xxxxxxxxx
>>>>>
>>>>> Skype: calle_hedberg
>>>>>
>>>>> *******************************************
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> *******************************************
>>>>
>>>> Calle Hedberg
>>>>
>>>> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA
>>>>
>>>> Tel/fax (home): +27-21-685-6472 <+27%2021%20685%206472>
>>>>
>>>> Cell: +27-82-853-5352 <+27%2082%20853%205352>
>>>>
>>>> Iridium SatPhone: +8816-315-19119 <+881%206%20315%2019119>
>>>>
>>>> Email: calle.hedberg@xxxxxxxxx
>>>>
>>>> Skype: calle_hedberg
>>>>
>>>> *******************************************
>>>>
>>>>
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>>>>
>>>
>>
>>
>> --
>>
>> *******************************************
>>
>> Calle Hedberg
>>
>> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA
>>
>> Tel/fax (home): +27-21-685-6472 <+27%2021%20685%206472>
>>
>> Cell: +27-82-853-5352 <+27%2082%20853%205352>
>>
>> Iridium SatPhone: +8816-315-19119 <+881%206%20315%2019119>
>>
>> Email: calle.hedberg@xxxxxxxxx
>>
>> Skype: calle_hedberg
>>
>> *******************************************
>>
>>
>


-- 

*******************************************

Calle Hedberg

46D Alma Road, 7700 Rosebank, SOUTH AFRICA

Tel/fax (home): +27-21-685-6472

Cell: +27-82-853-5352

Iridium SatPhone: +8816-315-19119

Email: calle.hedberg@xxxxxxxxx

Skype: calle_hedberg

*******************************************