dhis2-devs team mailing list archive

[Marc Garnica <marcgarnica13@xxxxxxxxx>]

Hi! It might be something related to how you configured the entry and
output orgunits in your user set up. Could please provide a snapshot of
your user edit screen?


Marc

On 23 Mar 2017 10:17 a.m., "Arun Paul" <paul.arun@xxxxxxxxx> wrote:

>
> Hi all,
>
> I am using DHIS2 Tracker for managing the health data population in
> villages around a hospital. The organisation units are arranged in a
> hierarchy of 3 levels as given below.
>
> Referral Center
> +-Cluster
>    +-Village
>
>
> After training the hospital staff on configuring organisation units and
> let them practice on the system I ended up with a weird problem.
>
> Although the hierarchy levels are intact, the org units are rendered in a
> wrong structure in the search filter of tracker capture. Please find the
> screenshot.
> You can see that things are properly arranged in the left pane, but not
> the same in the search criteria. It shows the corrupted structure also in
> Maintenance-> Org units -> Hierarchy operations. But after checking the
> database I do not see any problem with the org unit hierarchy level and the
> parent org unit.
> What could have gone wrong?
>
> I can definitely recover the system using an older backup. But I am
> wondering how to fix this if it happens again in the future.
>
> Thanks in advance,
> Arun
>
>
>
>
>
> Cheers,
> - Arun Paul
>
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