dhis2-devs team mailing list archive

[Arun Paul <paul.arun@xxxxxxxxx>]

Thanks Prosper and Marc for helping out.
Your suggestion was right. That fixed the issue!

Cheers,
- Arun Paul

On Thu, Mar 23, 2017 at 3:02 PM, Prosper BT <ptb3000@xxxxxxxxx> wrote:

> Dear Arun,
>
> This is related to how you configured the user's search facility, instead
> of assigning the entire Orgunit tree, you picked a number of levels
>
> Check under Users, the option "Assign search Org unit"
>
> [image: Inline image 1]
>
> Regards
>
> Prosper Behumbiize, MPH
> DHIS2 Implementation| HISP Uganda
> prosper@xxxxxxxxxxxxxx <ptb3000@xxxxxxxxx> | prosper@xxxxxxxxx | Skype:
> prospertb
>
> On Thu, Mar 23, 2017 at 12:23 PM, Marc Garnica <marcgarnica13@xxxxxxxxx>
> wrote:
>
>> Hi! It might be something related to how you configured the entry and
>> output orgunits in your user set up. Could please provide a snapshot of
>> your user edit screen?
>>
>>
>> Marc
>>
>> On 23 Mar 2017 10:17 a.m., "Arun Paul" <paul.arun@xxxxxxxxx> wrote:
>>
>>>
>>> Hi all,
>>>
>>> I am using DHIS2 Tracker for managing the health data population in
>>> villages around a hospital. The organisation units are arranged in a
>>> hierarchy of 3 levels as given below.
>>>
>>> Referral Center
>>> +-Cluster
>>>    +-Village
>>>
>>>
>>> After training the hospital staff on configuring organisation units and
>>> let them practice on the system I ended up with a weird problem.
>>>
>>> Although the hierarchy levels are intact, the org units are rendered in
>>> a wrong structure in the search filter of tracker capture. Please find the
>>> screenshot.
>>> You can see that things are properly arranged in the left pane, but not
>>> the same in the search criteria. It shows the corrupted structure also in
>>> Maintenance-> Org units -> Hierarchy operations. But after checking the
>>> database I do not see any problem with the org unit hierarchy level and the
>>> parent org unit.
>>> What could have gone wrong?
>>>
>>> I can definitely recover the system using an older backup. But I am
>>> wondering how to fix this if it happens again in the future.
>>>
>>> Thanks in advance,
>>> Arun
>>>
>>>
>>>
>>>
>>>
>>> Cheers,
>>> - Arun Paul
>>>
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>>>
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>